Graphics card, possible processor, overheat? Pics and speedfan info included, Newly Updated

Rebecca2015a

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Feb 18, 2015
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My current card is overheating and Im buying a new one today or tomorrow. Could you guys please recommend some options? (Im also getting some pink flash during startup and read it was due to a failing card. Probably?) My core/card temps are at 57 Celsius at rest, and pop up to 79-82 Celsius while playing a game/watching movies etc. This is overheating, yes? (Fans running loud a LOT)
Here's my info...
HP Pavilion Elite (Desktop)
AMD Phenom II XC 1090T 3.20 GH Processor
9 G Memory
64bit Windows 7 - raid capable (not using due to different hard drives.)
Current Card - ATI Radeon 5570 HD
Monitor - Using 40 inch Full HD LCD 1080p TV

My preferred budget is 250.00 dollars and under, but I would like to keep it as low as possible while getting a really noticeable improvement in my FPS for MMO games on medium graphics settings. If I have to spend up to 300.00 for something "amazing", I will. I honestly have no clue as to the difference in current market cards compared to mine. I didn't choose the parts myself, as this PC was given to me 3 years ago as a Christmas present. Because I had no involvement with choosing the parts, I'm truly at a loss and my internet research on cards is sending me in circles. I'm also curious to know if there are certain types of cards that will maximize the compatibility with my processor (you probably already know that, but I still needed to mention it I guess.)

Thank you so much for your advice, I'll check back on this thread consistently throughout the day and evening.

Rebecca
 
Solution
First thing you need to do is shut down your system and clean it out. All that dust in the CPU cooler means the CPU isn't cooling. Vacuum up what you can and blow out the rest.

KenGrinsven

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Dec 15, 2014
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You're right.
But you could always buy a different one.
 

Rebecca2015a

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Im looking for that software people used to use to get their entire system specs... sorry for the noob trouble, but which one should I use to upload my specs to this thread?
 

vertexx

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Apr 2, 2013
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Software won't tell you. You have to open your case and take a picture of the PSU label, or just provide the specs on the label.

You can provide the PSU Make & Model, or you can just locate the grid and let us know what the values are.

Looks like this:

http://www.xbitlabs.com/images/other/antec-psu-roundup/4p6s.jpg

Show the max current for each of the output voltage levels. The most important being the +12V1 and/or +12V2. Or you can just take a picture.
 

Rebecca2015a

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I took a couple of pics, but the writing is SO tiny that you can't see it at all, and the effing thing is built upside down, I am SO freakin upset right now. Ill try to type it out the best I can but it just looks cray-cray in effing Japanese and Chinese next to every stupid word or number. I want to throw it out my window right now. :(

Okay so someone is going to stand there and read it upside down because I cant see without my glasses. So if there's info missing, please just tell me exactly what's missing and we will look at it again. Here goes.......

Model# DPS46DB-3A Rev 00F Input 100-24V~/8A,47-63Hertz HP P/N570857-001
Output +5,08V (divide sign)- - - /25A, +3,3V (divide sign)- - - /17A, Maxpower 460 Watt +12VA (divide sign) - - - / 18A, +5, 08VSB (divide sign) - - - /2A (460 Watt) +12VB (divide sign) - - - /15A, +12VC (divide sign) - - - /8A, -12V (divide sign) - - - /0,3A,
Max Combined Power On + 12VA & + 12VB & +12VC & + 5.08V equal to 431.24 Watts + 12VA & +12VB & 12VC & + 5.08V 431.24 Watts Max Combined Power On +3.3V & +5.08V equal to 142 Watt + 3.3V & + 5.08V 142 Watt + 3.3 V & + 5.08V 142 Watt

Jesus that is ridiculous to read off and type out. Please help. Also, can I use some software to show you guys system specs, just in case something else is wrong? My processor fan is on non-stop right now. *sigh
Thank you in advance...
 

vertexx

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Apr 2, 2013
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haha - that's funny. you have a 460W PSU.

Now, we need to confirm how many PCIe power connectors you have. They come out of the PSU, and they look like this:

pcie6-2-jpg.57637


One might already be plugged into your GPU. You probably have one or two, and they are either 6 pin or 8 pin.
 

Rebecca2015a

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Feb 18, 2015
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ok, Im going to look and try to figure that out and respond in a moment. I am flipping right now. You know how some people get really angry or panic over stupid stuff like phobias or spiders or people chewing too loud.... well I realized this is mine. Just seeing the side panel off is making me sweat. It's weird, but it's true. I guess I've been through this so many times, like every 5 yearsish, I have "computer PTSD". HAHAHAHAHAHA! *throws coffee mug at wall
 

Rebecca2015a

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Feb 18, 2015
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Ok I found ONE, not even plugged into anything.. and here's some pics .... I included the pics because I don't see anything plugged into the card at all. omgomgomg

http://s284.photobucket.com/user/Becky_Wagner_Johnston/media/abc_zpshcpqbs03.jpg.html?sort=3&o=2

http://s284.photobucket.com/user/Becky_Wagner_Johnston/media/a_zpsgolqvg1z.jpg.html?sort=3&o=3

http://s284.photobucket.com/user/Becky_Wagner_Johnston/media/a_zpsde1zw20s.jpg.html?sort=3&o=0

abc_zpshcpqbs03.jpg.html


a_zpsgolqvg1z.jpg.html


ab_zpsifn3qmsc.jpg.html


The pictures aren't showing up in the post, just a link. And that plug that's covered in dust is 6 pin. I can take a pic of it closer if you need it.

Edit: I dont understand why nothing is plugged in, as you said it might be. I know the card is working because I use Catalyst Control Softare and Drivers. (although there is a slight possibility that the person who gave me this might have sabotaged my pc when we divorced by unplugging something. weird yes.) Im so upset right now. It's SO dirty, and the last time I tried to clean a dirty tower, I FRIED my motherboard on accident and I don't know what to do. I don't have a bracelet and Im so scared to fry it. I keep touching metal and not rubbing my behind and feet on the carpet. I SWEAR I'm not as crazy as I sound right now. Thank you so much for helping me.. :( But those pics not showing up just puts the icing on the crap-cake, and Im using BB code so it should be working...but there's just empty space in the post. My roommate just came in and said I looked like my dog died. My hair's gonna go grey over a stupid video card. :*(
 

Rebecca2015a

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Feb 18, 2015
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Trying the pics again....

a_zpsde1zw20s.jpg


ab_zpsifn3qmsc.jpg


abc_zpshcpqbs03.jpg
 

Rebecca2015a

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Feb 18, 2015
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Oh and P.S. The inside of the card (looking inside through the plastic part) I can see it filled with black soot. YAY. Pay geek squad to clean the whole thing? Jesus this is crazy.
 

Rebecca2015a

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Feb 18, 2015
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Oh something else... when I put my fingers right next to the cpu, it burns the tips of my fingers after holding them there for about 8-10 seconds. Seems really hot, am I wrong? (I am not actually touching anything. My fingers are about an inch away from the backside and from the heatsink(?)

abab_zpskyq15oz2.jpg


 

Rebecca2015a

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I keep looking and looking but I only see the one 6 pin plug that's just hanging there. I cannot find one plugged in anywhere else.
 

Rebecca2015a

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And... Im trying to figure out if having 3 sticks of memory is holding back my system. There's an empty slot. I've read some posts on Toms saying to have multiple sticks of 2 or 4 G memory. I don't think my system is running optimally. As I'm typing, it freezes for a half second every 2-6 seconds, like low FPS lag, except Im not playing anything. Im just typing.

Edit: Here's a look at Speedfan with just Chrome running, and another pic of Speedfan with an MMO running. My fans won't stop.

WITH GAME in background, low load because we're not actually playing (the game is just "on")
Speedfanwithgameinbackground_zpscdwoyhky.png


NO GAME RUNNING
SFnogames_zpsxlll3nnx.png


Please keep in mind though that when Im actually playing with like 10 or 20 people, those number skyrocket and I get 5 frames per second if too many players are being rendered on my monitor/tv
 

Rebecca2015a

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Feb 18, 2015
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Rebecca2015a

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Hi ! It's a HP-Pavilion-Elite-HPE-300-Desktop-PC-series/4162190/model/4242524
So I went to the local Microcenter store to give them the tower, and funny thing happened.. The guys there wanted 80 bucks to install the new power supply and take it apart to clean it. No problem, except I didn't want to leave my PC there for 3 whole days. So I left, grumbling and such and this guy comes up and says "What's going on with your computer?" I told him. He laughed, said it would take like 20 minutes to install a power supply and that he'd do it for me in the parking lot. I was like "Whaaaaaaat?" Cool. So I show him the actual tower and what's in it and we go in, I

tell him I want a new vid card too... So he's telling me my options and says "well hey I have a GTX 4600 Nvidia that I'm not using anymore. If you want it I can sell it to you. I'm like "Whaaaaaat". LOL. He invite me and my roommate over to his place and first we clean out the inside (looks brand new now), then we go inside and his computer setupS (plural), huge towers, dual screens, one in the bedroom, one in the living room, all built himself. I'm like Whoa. So, this really nice guy takes my old stuff out, puts a new PS in, a new vid card, and fixes my bios that I flashed incorrectly the other day (I used the manufacturers version, instead of HPs version, which caused various programs to stop working constantly.) He did not charge me a dime, other than the 80 bucks for a used 200.00 dollar vid card. I got this baby home an hour ago, I'm getting 90 FPS, no crashing, no more pink flash on startup, pages loading twice as fast, EVERYthing loads twice as fast. I am SO DARN HAPPY right now. I showed him this thread while we were over there, because we ran into a couple snags and needed an adapter to create 2 connectors into the new card (The PS I bought only had one.) Luckily he had the adapters needed. This guy was like the PC angel of rainbows and happiness. LOL. So, I'm all good... and he really likes your forums, and I thought I'd close this thread with that update. Thanks so much for pointing me in the right direction, because it sent me to the store to buy a new PS, and I got LUCKY. :) I feel like I won the damn lottery.. lawl. See you next time :)