Bluescreen when booting on my SSD

IPwnYourAssOff

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Dec 9, 2013
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10,530
Ok, so I bought my SSD, the Kingston SSDNow V300 (SV300S37A/120G) about a year ago, and every now and then I've had random bluescreens which occured when i closed programs at some points, thought this was very weird but didn't do anything about it, it would happen about once a week and I didn't care really.
And yesterday, when my brother was on the computer, he closed both google chrome and counter strike: Global offensive, which led to the bluescreen.
I came back to the computer and it had enter the system recovery mode or whatever it's called (the option which you can pick instead of starting windows normally).
I did interrupt the system recovery thing at first to restart the computer and try to pick the “start windows normally” option, this didn’t work, instead it booted up in the system recovery mode.
So I just let the computer do It's thing and try to resolve the problem on its own.
Eventually, when the system recovery was done, I was able to boot the computer normally and managed to see the windows logo which appears before the screen where you enter your profile password to login and so on.
But after the logo, the bluescreen appeared for half a second or so, and the system restarted, I tried another time and the same thing happened.
I then entered the bios options or what it's called (pressing the del key) and changed so that the computer would boot up on my hdd instead, to see it that would work (I retained the windows files on the hdd when I copied them over to the SSD when I got it, just if any problem would occur, really happy I didn't delete them now afterwards).
Luckily the system booted sucessfully without any issue at all, but my computer was exactly like it was before I intalled the SSD about a year ago.
I would really like to get the SSD working, didn't release how much faster the pc was with the SSD until now really, also it seems like some of my files are gone, not all though.

I have no idea myself what it could be that cause this problem, so I would really appreciate if someone has a solution for this problem to share with me.

Thanks in advance

 

kingstonhq

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Mar 11, 2013
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11,160
Hi,
I'm Jewel with Kingston Technical Support and wanted to offer our assistance. First thing I would try is to run chkdsk on the SSD to it can repair any file system corruption that may have been causing the blue screens. Then check to see if there are any issues indicated in the SMART info. You can pull the information using our Toolbox or other SMART utility like CrystalDiskInfo. If the drive appears healthly, than I would recommend reinstalling Windows to see how the drive works after that. If it's unhealthly, we can replace it under it's three year warranty. So we can work with you on this directly, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and an available technician will assist you.

If you are in a different country/region, check for your local support contact info here: http://www.kingston.com/company/contacts#tech
 

IPwnYourAssOff

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Dec 9, 2013
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10,530


Hey, thanks for your response.
While waiting for any response on this thread, I managed to fix the problem.
It took some time to get it to work but it endes up perfectly.
So unfortunaly, I won't get to try your solution.
But anyway, the thing I did to get it to work, was installing a program called "parted magic" onto an USB drive, which I then booted my computer on.
While on the OS, I run a secure erase via the erase disk option.
After the disk was empty, I used the cloning kit I bought with the ssd to get Windows over to it from my HDD.