For the past year or so I have been encountering a problem where my laptop screen would go black or flicker. Then I would get a notification saying ‘Display driver stopped responding and has recovered'. I asked a friend and they told me that it was nothing to worry about if it happened on occasion.
Recently I began using a program called Blue Stacks. Several weeks into using blue stacks I began noticing that using the program seemed to cause my screen to begin flickering and the ‘Display driver stopped responding and has recovered' error would show up. I ultimately stopped using the program when I also Blue Screened while using it. After which I tried updating my graphic driver (Intel HD Graphics 3000) to fix it.
However despite this I received another blue screen today and am now writing for help and advice on what to do. I’m not much familiar with posting on toms hardware or posting computer specs, so I apologize if this is in the wrong category/ not the right system info.
System Info:
Dell, Inspiron N5110, i7, 8 GB Ram, 64 Bit
Here is the error that I received following my restart after the crash:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800FB84010
BCP2: FFFFF88005846370
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021915-28407-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-198308-0.sysdata.xml
In addition I checked Dell Support Assist and was able to view information on the crashes. Because the whole report is quite lengthy and varies among each, I thought I’d start by just posting a shorter version of it.
http://imgur.com/oX2THtG
Recently I began using a program called Blue Stacks. Several weeks into using blue stacks I began noticing that using the program seemed to cause my screen to begin flickering and the ‘Display driver stopped responding and has recovered' error would show up. I ultimately stopped using the program when I also Blue Screened while using it. After which I tried updating my graphic driver (Intel HD Graphics 3000) to fix it.
However despite this I received another blue screen today and am now writing for help and advice on what to do. I’m not much familiar with posting on toms hardware or posting computer specs, so I apologize if this is in the wrong category/ not the right system info.
System Info:
Dell, Inspiron N5110, i7, 8 GB Ram, 64 Bit
Here is the error that I received following my restart after the crash:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800FB84010
BCP2: FFFFF88005846370
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\021915-28407-01.dmp
C:\Users\Andrew\AppData\Local\Temp\WER-198308-0.sysdata.xml
In addition I checked Dell Support Assist and was able to view information on the crashes. Because the whole report is quite lengthy and varies among each, I thought I’d start by just posting a shorter version of it.
http://imgur.com/oX2THtG