c55-b5299 toshiba satellite ddr3 upgrade not working PLEASE HELP!!

loganbj5454

Reputable
Feb 18, 2015
6
0
4,510
I have tried to upgrade my standard ddr3 2gb to a ddr3 4 gb pny pc3-10666 after I do so I get a power button light up for a few seconds then nothing after I put my default ddr3 2gb back in and boot up I get rtc battery low then it starts up like normal wat does this mean? and is that why I cannot use my ddr3 4gb? also is it a pricy fix? thankyou
 

Rit_86

Distinguished
What is the model / specs of the 4 gb RAM ? RAM should always be purchased in matched pairs, atleast in terms of specs. Is it a low powered (1.35V) RAM?
Also download Speccy from here
http://filehippo.com/download_speccy/download/e2178c61e4d1d6d5b876f2a3cf32204d/
and post the RAM details of your existing 2 gb RAM.