Big problem running AMD FX 9590 on ASUS M5A99FX PRO R2.0

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danielaleksandrov

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Jan 5, 2014
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Hallo guys ! A month ago I decided to upgrade PC . My configuration was :
Power supply : Fortron 600W
MB : ASUS M5A97 LE R2.0
CPU : AMD Phenom 2 X4 955
RAM : 8GB DDR3 Kingston 1600 Mhz
GPU : nVidia GTX 760
This configuration worked just fine. I wanted to upgrade only the CPU with thw AMD FX 9590
8-core 4.7 Ghz when I realized that my MB does not support this processor. Then I checked the motherboards that support the FX 9590 and I chose the ASUS M5A99FX PRO R2.0 .
I bought the processor and the motherboard. I also bought a new power supply Corsair RM 1000W then assembled the new configuration.I installed the OS together with all the drivers for the MB and the graphics card and when I tried to run the Windows 7 system rating ,the screen suddenly freezed for a few seconds , then a blue screen appeared " ... windows has protected you from a hardware malfunction... etc. " and the computer restarted . Then on the next start up I tried to watch a video in YouTube and when i started a video it played just a few seconds then the screen freezed again and the same blue screen appeared ... I also tried to run a game ... it can't even start and freezes again ...followed by the blue screen . Then I changed the processor with my old Phenom 2 and everything was OK . All the games were running without any trouble , all the videos and movies were also played without any problems. So I thought that the new processor had a factory deffect and returned to the shop and ordered one from another shop... And gues what... I installed the new FX 9590 and the same happened again ...

If anyone has an idea where could be the problem with this configuration and has any advice , please help me ... I would be very grateful ! Thanks in advance !!!
 
Solution
Eximo
43-50C at idle is okay for an AMD chip. Max core temperature is around 70C, with 65C being the recommended maximum. Roughly (I see different numbers at different times)

I would certainly monitor the CPU temperatures via software. If it is heading past 60C just sitting on the desktop and downloading stuff, I think you can safely say the CPU cooler is inadequate.

AMD recommends a liquid CPU cooler, and you should be looking at near top of the line coolers for this CPU.

You are starting at 220W. Normal AM3+ is 125W. Look at the coolers people are using to take their FX-8350 to 4.5GHz+ and that is the type of equipment you should be looking at.

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g-unit1111

g-unit1111

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This is definitely a new one. I'm guessing that if your motherboard worked properly with your old CPU that it most likely will need a BIOS update before it can work properly with the new CPU. Are you able to get into the BIOS at all with your new CPU?
 
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danielaleksandrov

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Yeah that's the only thing that comes up to my mind... but I wonder why a motherboard that has a CPU in the support list ... actually doesn't support it ?!?!
Furthermore how can I be sure that if I buy another MB the problem will be solved ? :(
 
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Eximo

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I see no mention of temperatures or the cooling solution?

It could be overheating. Or you are not providing enough voltage for the stock settings if the temperatures are fine. That is a massive power draw. I would not be surprised that it isn't 100% plug and play.
 
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Eximo

Eximo

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Well it claims to be able to handle 320W, not sure I buy that, but a few people out there using it at least on newegg. Make sure to actually check all your temperatures though. It could still be overheating. The VRMs or other motherboard components could be getting too warm to keep the system stable.

You can always try lowering the core voltage a little.

Actually it didn't do so well at FrostyTech, beat out by the Cooler Master H212 Evo and Plus, which are about the same price. Mind this is at 125W, not the 220W your CPU runs.

http://www.frostytech.com/articleview.cfm?articleid=2646&page=4
 
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danielaleksandrov

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I see.... Well I don't know what's the temperature limit of the thermal protection ... When I get into the BIOS the CPU temp. varies between 43-50 C .
Do you think this cooler isn't doing it's job and the CPU's overheating when it runs the 3D test or a game ? Because actually it doesn't crash if it's not doing anything connected with higher CPU need ? (for example the CPU also crashes when i start downloading a file with bitcomet and it reaches 10MB/s)
 
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Eximo

Eximo

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43-50C at idle is okay for an AMD chip. Max core temperature is around 70C, with 65C being the recommended maximum. Roughly (I see different numbers at different times)

I would certainly monitor the CPU temperatures via software. If it is heading past 60C just sitting on the desktop and downloading stuff, I think you can safely say the CPU cooler is inadequate.

AMD recommends a liquid CPU cooler, and you should be looking at near top of the line coolers for this CPU.

You are starting at 220W. Normal AM3+ is 125W. Look at the coolers people are using to take their FX-8350 to 4.5GHz+ and that is the type of equipment you should be looking at.

 
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danielaleksandrov

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Yeah. Today I'll try to change the power supply just to exclude that reason. Then if the problem persists I'll try to add some external cooling ... I don't know what else could I do... Nobody will give me a motherboard for 160 $ just to try it...
 
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backoffmanImascientist

backoffmanImascientist

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Overheat, 10 to 1.

That cooler is not going to cut it if a CM 212 EVO beats it at just 125 Watts. See this about the EVO, because even it isn't enough for the 9590:

http://www.tomshardware.com/forum/id-1720316/corsair-h100i-cooler-master-hyper-212-evo.html

You need a higher-end water cooled solution like Corsair H100i or Kracken X61 as AMD recommends, or Maybe - just maybe - the absolute top or the line in air coolers, although I can't think of one guaranteed to cool it.
 
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bmacsys

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The Hyper 212 EVO is a cheap toy. You will literally burn that cpu up in no time and then your sol because AMD has a list of minimum requirements for a cpu cooler for that beast. It can't dissipate the heat. This ain't rocket science here. A $240 cpu and a $30 cooler.:ange: You need a good 240 mm aio closed loop cooler or a NH- D15.
 
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danielaleksandrov

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Guys thanks a lot for the advices ! The problem with crash solved !!! I turned off the AMD optimal frequency setting from the BIOS and the 8 cores dropped down to 4.7GHz and everything went perfect. BUT here came the bigger problem with the cooling ... I tested the configuration on Far Cry 4 1080p Ultra graph.Settings and when i played about 20 mins I felt that the air flow comming out from the ATX was very very hot and just a minute after that the PC just restarted and when I checked the temperature in the BIOS monitor it was 74 C ... So I'm deffenitely looking for a much better cooler than this ! I'm thinking of a Corsair h100i what do you think ?
 
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bmacsys

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Dan, the h100i is fine. But you also must make sure all that heat is expelled from your case or even a good cpu cooler will be rendered useless. You felt all the heat. Now you know what kind of space heaters AMD 8 core chips are. Especially 9590's.
 
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danielaleksandrov

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Yeah I have that in mind. Now I'm with 2 case fans 1 intake and 1 outtake I'll get 2 more for the bottom of the case ...
But I think the biggest problem is my current Arctic A30 cooler ... because its radiator generates most of the in-case hot air .
 
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bmacsys

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I would at the least get one more intake fan. Preferably I would have three 140 mm intakes and two 140 mm exhausts.
 
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Wiles731

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yes, you definitely want liquid cooling and a pile of fans. I ALSO recently got the 9590 and currently have an arctic freezer 13. I overheat WAY too quickly. working on getting a better case and an h100i gtx. until then, im not running any games. i idle around 30-40 C, but the moment i start up dragon age inquisition, i quickly spike up to 70, and it keeps climbing. even with fan at 100% power. no bueno. once i get the cooling upgraded, then i still need to toy around with settings to get the damn thing stable. i really wish i had done more research than "find the highest ghz, and buy it." this chip is really a pain, but i am determined to get it to work. i saw one post on another thread a guy said he disabled the C1 and C6 settings in bios (these limit power consumption), and it fixed the problem. if you get yours stable, id love to hear what you did. lets make this a team effort. haha. in case anyone else has some input for me, here is my rig:

ASUS M5A99X EVO R2.0
AMD FX-9590
16g Corsair Vengeance RAM
EVGA GTX 980 SC
1 500g HDD (SSD is on the wishlist)
EVGA 1000G2 1000w PSU
Freezer 13 (until i get corsair liquid)
about to buy Solid Gear G5 case this week: http://www.solidgearusa.com/en/product_4/43/
 
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Jonny_chino

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Hey there Daniel,

Thought I might share my scenario since it's VERY close to yours.

Here's my setup:

Motherboard: ASUS M5A99FX Pro R2.0
CPU: AMD FX 9590 Black Edition with liquid cooling 4.7 GHz 8 core (the black edition CPU + Liquid cooling combo by AMD)
Graphics: 2x ASUS Strix R9 390X GDR8 in crossfire
RAM: Kingston Predator, 2x 8GB 2133MHz
PSU Corsair AX1200i
Chassis: Aerocool GT-S Full Tower
Cooling: All fans are Aerocool Sharks: 1x 20cm Aerocool fan front, 1x 20cm fan top, 1x14cm fan back, liquid cooling by AMD for CPU

So basically I also get the screen and PC freeze after doing anything which strains the system. Even with these larger fans and the branded liquid cooling that comes with the CPU.

I can play games at 4k resolution on high end specs for about 30 minutes until the freeze happens. I know that the temperature does spike once I strain the system, but I also know that every system does and can generally be expected.

The main reason I chose the R9 390X graphics cards is because of the mini radiator style heat pipes, apparently running the graphics cards 30% cooler.

I have always had my doubts about the 220w CPU and 140w motherboard capabilities, even though it's listed on the vendors list, but I was assured by both AMD and ASUS, as well as the guy who built it for me from a computer store. Basically I was told that updating the BIOS would help the motherboard prevent any heat damages the 220w would create and pretty much "convert" the motherboard into one that could handle the 220w.

I updated the BIOS as per the ASUS website, which had all the fans be stuck on 100%.

Then I went into the BIOS and clicked on the fans area, which seemed to reset the issue and the computer got quiet and the fans calmed down again. When I started to strain the system, the fans would speed up again, which gave me comfort that all the cooling controlled by the motherboard was working as intended.

Anyway, unfortunately the BIOS update didn't change anything and I was still getting system crashes.

I have space for a couple more fans in the case (can put 18cm on the bottom and fit an 18cm on the side panel as well) but honestly I'm not sure this is going to do the job.The case supports a full liquid cooling system and has rubber grommets for the piping if you want exterior reservoir, but again, I assumed the liquid cooling with the black edition CPU would be enough. I don't know too much about liquid cooling though... so maybe it's just in need of a cooling upgrade there.

I want a computer that isn't going to be so touchy, especially when I'm spending over $3000 in parts on it, I'm still struggling to understand why AMD brought out 220w CPU if it truly doesn't sit well with current motherboards.

I contacted ASUS almost 24 hours ago, though no word yet.

I saw that you changed some settings for the CPU which helped with the overheating? To be honest I'm not really sure I want to do this, I just want to be able to use my computer as intended and not have to worry about minimising the CPU power to to stop it from breaking.

 
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guitarocigaro

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I just had the same exact thing happen on mine, I am running the same setup for mobo and processor but am using a corsair h100i gtx cooler and am running a 4gb nvidia gtx 960 ssc video card.

I have an 800w psu as well. The problem is due to the power saving settings in BIOS for the processor. The tradeoff is that it is gonna run hotter once you give it the voltage it needs. I was running 35 degrees celcius at idle and now I am running at 42-45, this is in my upstairs office with it being almost 90 deg F outside and no AC in my house so YMMV.

Anywho, here is how you fix it: Get into BIOS, goto advanced, and then CPU configuration. I disabled all of the power saving settings and enabled HPC (High Performance Computing). I also disabled SVM. After that mine ran stable no hang ups.

Strangely enough, the CPU temps stayed in a narrower band after this change. Before I gave the processor the power it wanted it would heat up quite a bit under load (talking around 70 deg C). Now I can't get it over 55C even though idle is 42-45C.

I think it has to do with a voltage drop on one of the cores when the power saving stuff is on. I didn't buy a 9590 to conserve electricity.

Tonight I am going to start toggling back on some of those features to see which one was the culprit and report back.
 
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Curtis_

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Did you find the solution to this problem? I have had the same problem and I've only had this chip a day. I was on Black ops 3 after about 30 minutes the screen froze on me. So I ran prime 95 and after about 5 minutes it froze again. I have tried changing a few settings in the bios but nothings worked.

Corsair 760T
FX 9590 with Corsair H100i
ASUS M5A99FX PRO R2.0
16gig ram @1866 Corsair Vengeance
Radeon R9 295x2
EVGA 1000wG2
Windows 10

Thing is I had a perfectly good CPU the 8350 and I've just swoped it out for this silicone turd. Anyone got any ideas.
 
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