Hello everyone,
So this is for my step-dad's computer. It is a Windows XP (not sure which version, I think business 32 bit) with service pack 3. My friend's father put this computer together for him. He put a SSD in the computer (and set up windows xp to work with it) there is no HDD in the computer so far as I am aware.
So what happened. My step dad was gone for a day or two and left the computer on. Not an issue it went to sleep and just sat there. He came home. Noticed it was on but it worked fine. Last night he turned it off like normal and it powered down normally. This morning he turned it on and it brought him to the screen that asks if he wants to boot in safe mode (and the other safe mode options), start in the last know good configuration, or start normally. No matter which he tried it always brought him to the same screen. He asked me to look at it and I have been and here is what I have found and tried.
No mode I tried to load windows in worked. I managed to get a screen to come up and allow me to disable to automatic restart on failure and I found that trying to boot led to a blue screen with this stop message.
Stop: 0x0000007B (0xB9CC3524, 0xC0000034, 0x00000000, 0x00000000)
After looking around on the internet for a while troubleshooting and looking at other solutions. I found that the most common solution was to use the Recovery Console to check the disk or something like that. Not having a Windows Xp install or recovery CD. I downloaded this xp_rec_con.iso and used ImgBurn by following the instructions here
I put it in my step dad's computer and had bios boot from the CD first. And after pressing a key to boot from the CD and then let the windows setup go.
Then it brought me to this blue screen with these two messages
Stop: 0x0000007E (0xc0000005, 0xF748E0BF, 0xF78DA208, 0xF7809F08)
pci.sys - Address F748ECBF Base at F7487000 Datestamp 367D855C
At this point I am not sure what to do. The computer is not very old (less than a year since we bought the parts) and I am hoping to not have to tell my step dad he has to buy new parts.
Thanks for your help.
EDIT: Just to clarify this PC was built in April 2014 by my friends father. And has been in full working condition until the day of this original post. No settings or hardware have been changed.
So this is for my step-dad's computer. It is a Windows XP (not sure which version, I think business 32 bit) with service pack 3. My friend's father put this computer together for him. He put a SSD in the computer (and set up windows xp to work with it) there is no HDD in the computer so far as I am aware.
So what happened. My step dad was gone for a day or two and left the computer on. Not an issue it went to sleep and just sat there. He came home. Noticed it was on but it worked fine. Last night he turned it off like normal and it powered down normally. This morning he turned it on and it brought him to the screen that asks if he wants to boot in safe mode (and the other safe mode options), start in the last know good configuration, or start normally. No matter which he tried it always brought him to the same screen. He asked me to look at it and I have been and here is what I have found and tried.
No mode I tried to load windows in worked. I managed to get a screen to come up and allow me to disable to automatic restart on failure and I found that trying to boot led to a blue screen with this stop message.
Stop: 0x0000007B (0xB9CC3524, 0xC0000034, 0x00000000, 0x00000000)
After looking around on the internet for a while troubleshooting and looking at other solutions. I found that the most common solution was to use the Recovery Console to check the disk or something like that. Not having a Windows Xp install or recovery CD. I downloaded this xp_rec_con.iso and used ImgBurn by following the instructions here
I put it in my step dad's computer and had bios boot from the CD first. And after pressing a key to boot from the CD and then let the windows setup go.
Then it brought me to this blue screen with these two messages
Stop: 0x0000007E (0xc0000005, 0xF748E0BF, 0xF78DA208, 0xF7809F08)
pci.sys - Address F748ECBF Base at F7487000 Datestamp 367D855C
At this point I am not sure what to do. The computer is not very old (less than a year since we bought the parts) and I am hoping to not have to tell my step dad he has to buy new parts.
Thanks for your help.
EDIT: Just to clarify this PC was built in April 2014 by my friends father. And has been in full working condition until the day of this original post. No settings or hardware have been changed.
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