Zerk2012 :
I would send that back, get a refund and buy a different brand, been their had that after sending it back 3 times in one year for repairs I smashed it to bits in the road and yes that felt good.
I hate to say it - I've tried to like coolermaster, I really have, but I would concur.
Paint started peeling on my unit in under 3 months, had to facebook escalate to get any support that didn't require sending the whole thing back, and then in under 2 years my mini-b cable went, and it took them a month to ship out a new one. My ebay one arrived at the same time.
They make magnificent mousepads, mind you, but I don't intend to touch their peripherals again. Well, their newer pads anyway.
As consolation for my difficulties, they sent me one of their early Rx's and the layers started peeling in under 3 months.... This new ControlRX one though is absolutely fantastic.