Radeon R9 290x and Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz Lag Issues

Sapper-Scout · Feb 20, 2015

Hey Everyone!

First post, so my apologies if I am missing required info. I built my first PC over the holidays and I am running into an issue with lag. I am running a Radeon R9 290X, on Windows 7 Profession, with 32GB of RAM, and an Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz. I should be able to play most, if not all games on the highest settings, I would think. However, any game I play intro movies, load screens, or in game videos are lagging. I have gone through the forums here and some videos on Youtube and I am stumped. I have cleared out the old drivers completely, using Guru 3D and reinstalled the latest drivers. I am including my DxDiag, two short clips of the lag, and my 3D FPS Benchmarks. Any help or guidance would be greatly appreciated.

[video="https://www.youtube.com/watch?v=WKiDJk6LAfQ&feature=youtu.be"][/video]

[video="https://www.youtube.com/watch?v=0r0kjxGvIAE&feature=youtu.be"][/video]

DxDiag:

------------------
System Information
------------------
Time of this report: 2/20/2015, 18:57:47
Machine name:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 06/17/14 16:08:22 Ver: 12.04
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 32768MB RAM
Available OS Memory: 32710MB RAM
Page File: 5906MB used, 59510MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

--------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_67B0&SUBSYS_046C1043&REV_00
Display Memory: 3817 MB
Dedicated Memory: 4073 MB
Shared Memory: 3840 MB
Current Mode: 2560 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 2963
Monitor Id: AOC2963
Native Mode: 2560 x 1080(p) (59.978Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
Driver Version: 14.501.1003.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/20/2014 21:44:20, 1348928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24F0-11CF-C676-6624BEC2C535}
Vendor ID: 0x1002
Device ID: 0x67B0
SubSys ID: 0x046C1043
Revision ID: 0x0000
Driver Strong Name: oem28.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Hawaii:14.501.1003.0

ci\ven_1002&dev_67b0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Coolboy951 · Feb 20, 2015

download DDU driver uninstaller uninstall the GPU drivers in safe mode with it once it asks to take you to safe mode and download the omega drivers again

Sapper-Scout · Feb 21, 2015

Coolboy951,

Thanks for the replay. I went through DDU Driver Uninstaller twice, no luck. Still the same lag.

Coolboy951 · Feb 21, 2015

Sapper-Scout :

Can you do me a favor and send me the links to your videos because there not working on the thread

bharathbigb · Feb 23, 2015

Clean your Parts,Wires (Including Int and Ext Connections and Sockets) and your Case,Fans.Install latest Windows Patches and Updates,Install latest Drivers (Using iObit Driver Booster) and also Update your Game's Version and I think It will help you out.Thanks

Sapper-Scout · Mar 1, 2015

bharathbigb :

bharathbigb, thanks for the reply! I downloaded iObit and updated all the drivers my CPU, there is still the same lag issue. I will take the GPU out and reinstall it and make sure all of connections are clean and secure.

bharathbigb · Mar 3, 2015

Yeah,Thanks.

Sapper-Scout · Mar 8, 2015

bharathbigb :

OK, I pulled the GPU cleaned everything and put it back in, still having the same issues. It does not happen with all games, for instance Hitman: Absolution is fine. I am wondering if I am just out of options and need to get over the lag for load intros and menus. Thoughts?

maxalge · Mar 8, 2015

Sapper-Scout :

Have you ran hard drive diagnostics?

Ram problems can also cause this issue.

Install msi afterburner and monitor temps, post back with a pic of cpu/gpu usage when a lag happens.

Sapper-Scout · Mar 13, 2015

I solved the issue. It was with the CPU power settings. I noticed the CPU was running a bit hot. I went here:

https://communities.intel.com/docs/DOC-23517

I followed the instructions and set the following:

Core Voltage: 1.10839844 V
Core Voltage Offset: 0.00000000 mV
Turbo Boost Power Max: 110W
Turbo Boost Short Power Max: 88W
Processor Current Limits: 105.000A

The settings prior to the change were all maxed out. Once set them at the Intel recommended level the lag was gone! Thanks for all of the help and advice, I really appriciate it.

Sapper-Scout

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