BSOD while gaming

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D

Derude

Reputable
Feb 3, 2015
4
0
4,520
I need some help determining the cause of frequent crashes while playing games, especially when playing Minecraft. I'm using Windows 7 64-bit with the latest Nvidia drivers. See the link down below for the dump file.

Computer specs
Nvidia Geforce GTX 780 Ti (Asus DirectCUII OC Edition)
Intel Core i5 3570K @ 3.4GHz
8GB Kingston HyperX Ram (running @ 1600mhz)
Microsoft Windows 7 Ultimate Edition (build 7600), 64-bit

http://www.2shared.com/file/JskN7jnE/minidump.html

Thanks in advance!
 
Solution
J
your bugcheck was in win32k.sys caused by a old bug in display window manager code. Your machine will continue to get these bugchecks until you update to windows 7 service pack 1 + updates. The current video drivers just no longer work around old bugs in windows 7 RTM builds from 2009.



SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000164283, Address of the instruction which caused the bugcheck
Arg3: fffff88009e38000, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.


3: kd> kc
Call Site
nt!KeBugCheckEx
nt!KiBugCheckDispatch...
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D

Derude

Reputable
Feb 3, 2015
4
0
4,520

I've added them to the original post.

 
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J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
your bugcheck was in win32k.sys caused by a old bug in display window manager code. Your machine will continue to get these bugchecks until you update to windows 7 service pack 1 + updates. The current video drivers just no longer work around old bugs in windows 7 RTM builds from 2009.



SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000164283, Address of the instruction which caused the bugcheck
Arg3: fffff88009e38000, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.


3: kd> kc
Call Site
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiSystemServiceHandler
nt!RtlpExecuteHandlerForException
nt!RtlDispatchException
nt!KiDispatchException
nt!KiExceptionDispatch
nt!KiPageFault
win32k!HmgLockEx
win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup
win32k!SFMLOGICALSURFACE::DeInitialize
win32k!bhLSurfDestroyLogicalSurfaceObject
win32k!GreSfmDwmShutdown
win32k!GreDwmShutdown
win32k!xxxDwmStopRedirection
win32k!NtUserDwmStopRedirection
nt!KiSystemServiceCopyEnd
0x0

 
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