Asus VG248QE nothing works only hdmi port. (no signal DisplayPort/DVI)

RetroRoots

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Feb 22, 2015
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Hi All,

The problem I'm having is my Asus VG248QE Monitor is not working properly and it's been this way for a couple months now, resulting in me only to using Mini-HDMI to connect my computer and get a picture. I'm currently using an Nvidia 560 GTX card, I've tried using Dual Link DVI-D chord but no picture signal still. I also tried Dual Link DVI to DisplayPort and still nothing. Only thing that works is the HDMI on monitor. The Graphics card DVI port work fine because I hooked up an old VGA Monitor and used Adapter to plug into my computer and it worked. So I'm curious what seems to be the problem to why the monitor Both DVI port and DIsplay Port not working but only the HDMI port. I miss being able to play on 120/144hz.

May someone please help me

Greatly Appreciate it. Thank you.
 
THROW the asus tech support line a call - i had a similiar issue with my asus VE248 monitor - turned out to be a driver issue, and they were super sharp on identifying the issue and resolving it - took a total of 30-35 minutes on the phone, including the wait time for a tech to come on line

i had to re-install the same driver 3X to get it to "take" - don't ask as i don't understand but it finally took and works fine now

fwiw
 

RetroRoots

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Feb 22, 2015
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Thanks man, that's all I wanted to know. If it was something hardware related. But if it's as simple as a driver fix. That's good news. Also good to hear someone having a similar issue as I was doing massive google searching and found nothing on this. Thanks again.
 




there's a story here on tom's written by an asus former customer svc support tech talking about how their system works and what the best times to call in are - iirc, Tuesday thru Friday, between 6:00AM to 12:00 noon Indianapolis times are best - one item specific, do not bother with email request for support

Tuesday AM was when i called in - wish i'd saved the url to the article
 

AmazingMHS

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Jul 10, 2015
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Did you manage to fix it in the end? i just bought it yesterday and im stuck with the same problem