Computer shutting down without warning

sjpassen

Reputable
Feb 22, 2015
5
0
4,510
My computer has been randomly shutting down, and I can't find the cause. At first I thought it was overheating since I'm currently using the stock heatsink, but the temps don't go above 130F.

Hardware:
PSU: Cooler Master Silent Pro Platinum 1000 Watt
Motherboard: Asus Z77 Sabertooth (replaced with Gigabyte GA-Z77X-UD5H)
CPU: Intel I7 3770K (Also tested with an I5 3570k)
GPU: EVGA GeForce GTX 680
RAM: Corsair Dominator 2x8GB (I have tried running with each stick solo, but the issue persists)
OS: Win 7 Home Premium SP1
OS is on an SSD. Most data is on an HDD.

The front panel on my old case shorted, so I replaced the case. I replaced the motherboard at the same time. I have tested with a PSU that I have confirmed as working. I have tested with the barebones hardware (no GPU, single RAM stick, CPU and PSU).

I'm at a completely loss here. The computer shuts down like the power cable has been pulled. It seems to be random, but most commonly occurs when joining the matchmaking lobby of League of Legends. This is before the game starts, so it should not be process intensive.

EDIT: Right now I'm leaning toward both RAM sticks being bad. I tried with a third stick by itself and it's been running for almost twice as long as it had been before shutting down.

EDIT2: Shut down again with the new RAM. Everything turns off, including fans. I moved houses, so it's not the outlet. Trying another power strip, just in case it's that.

EDIT3: PROBLEM SOLVED. There was a bad RAM slot on the first motherboard, which caused the RAM sticks to go bad. This was either caused by a short in the PSU, or the motherboard caused the PSU to short.

TL;DR: PSU, RAM, and mobo were all bad. Shotgunning nightmare.
 

brik94

Reputable
Nov 24, 2014
186
0
4,710
Could be a failing CPU. Idk man. Is your power connector connected to a surge protector or to the wall?
I'm just making guesses here. Definitely hardware issue or an electrical issue.
 

sjpassen

Reputable
Feb 22, 2015
5
0
4,510


I've tried two CPUs on the first motherboard, so I don't think that would be the issue. Unless it ends up being both RAM sticks, I'm stumped.
 

westom

Distinguished
BANNED
Mar 30, 2009
931
0
19,160
CPU does not control power. Power is controlled by a power controller. It has many inputs including power switch, heat, and bad voltages. To say why a power off means measuring appropriate inputs so that others (who know this stuff) can say what is causing the shutdown.

Is it shutting down with a blue screen of death? Or is the power controller ordering the power supply to power off?

Without those answers and more, then just start replacing good parts until something works. Don't even bother asking which one since almost every part is a potential suspect. Or requiest instructions for using a meter to learn why the power controller is powering off. Those are your only two choices.
 

sjpassen

Reputable
Feb 22, 2015
5
0
4,510


It's turning off like the plug has been pulled. Instantly dead, fans and everything. I've pulled out all of the non-essential components and tried secondaries for everything else, including the PSU. I even moved houses, so it's not the outlet. I'm pretty sure I've used multiple power strips, but I'm trying another just in case. I'm not sure what else I could replace.
 

westom

Distinguished
BANNED
Mar 30, 2009
931
0
19,160

Connect an incandescent bulb to the same power source (wall outlet or power strip). If bulb does not dim to less than 40% intensity, then voltage is just fine. Move on to what is inside the box.

Items to shotgun include motherboard, power switch, power supply, cables, heatsinks, standoffs, disk drives, USB devices, monitor, graphics controller, etc. You must replace everything, if necessary, to eliminate the problem ... if using shotgunning.


 

sjpassen

Reputable
Feb 22, 2015
5
0
4,510


This is why I'm at a loss. My post says I've pulled everything. I've used two different mobos, two different PSUs, two different CPUs and heatsinks, pulled out the SSD and HDD and booted from USB, pulled out the graphics card completely, tried different RAM, used different monitors, even changed the desktop case. I can't replace anything else. If I'm going to solve the problem, I need a better way to pinpoint the issue.
 

sjpassen

Reputable
Feb 22, 2015
5
0
4,510


Unless I'm dealing with multiple issues at the same time, I'm not sure what I could have missed. There is nothing left to pull.

Do you have any resources for using a meter?