PC randomly shuts down when opening games - Need Help!

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wAps

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Feb 23, 2015
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Hello guys,

I would like to start out with saying that English is not my first language, so I would like to apologize if the text below is filled with spelling mistakes.

I'm struggeling a bit with my computer, for some reason it has suddenly started shutting down when I open up games (Diablo 3, WoW, etc.). My computer is in no way new, but I have not experienced this problem with it before.

My specs are:
Intel Core i7 920 CPU 2.67 GHz
Gigabyte X58A-UD3R
Energon EPS-750Watt
Windows 7 Ultimate 64-bit SP1
12 GB Ram

I have been running a Core Temp for a bit now while idling/browsing the web, and the stats are the following:
----------- Min. ----- Max.
Core #0: 45*C ---- 73*C
Core #1: 47*C ---- 72*C
Core #2: 46*C ---- 71*C
Core #3: 45*C ---- 70*C

I also had Core Temp running while I was entering Diablo 3 last time, the temperature was around 50-55*C on the CPU cores, this is while its loading the menu, and before its done logging into my account the computer has already shut off - without a warning.

My computer can be idling for days on end without shutting down on its own, but if I enter a game, it will shut down more or less instantly.

I hope you might be able to help me :)
If I missed anything important please let me know, and I will get back to you asap.

- Mark
 
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wAps

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Feb 23, 2015
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4,510




I have now downloaded SpeedFan, please let me know if you want any info from it.

I have 12 GB ram, if you need to know anything about them, then I can check what they are.
 
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wAps

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Feb 23, 2015
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Hi Bossyfins,

Not that I can see, you mean if any cylinders should be broken/popped so the fluid is "melted" out right ?
 
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wAps

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Feb 23, 2015
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GPU temp in SpeedFan says 60-61*C

In TechPowerUp GPU-Z it also says 60-61*C

but here I can see a few more options
GPU Temp. #1: 60,5*C
GPU Temp. #2: 64,0*C
GPU Temp. #3: 64,5*C
Fan Speed: 26%
GPU Memory Clock 1000.0 MHz
 
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wAps

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Feb 23, 2015
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4,510


I'm not really sure what the temp. is under load, as the shut down occurs even before there's any actual graphic performance.
I just tried loading up Diablo 3 (This is the game I'm playing at the moment, so I know that the shut down will happen when it opens) and even before any intro or actual gameplay the computer shuts down, it was verifying my login and then *blam* computer goes off. I had my eye on the "TechPowerUp GPU-Z" on the GPU Temp. and it did not move above 60,0*C. I am sure that it would be higher if I actually got into the game ofcourse.

I just checked my Windows logs, as I have only made the computer shut down once today, and it shows 1 critical error and 2 minor errors, I'm not sure if this means anything to anyone, but I will post it anyways.
If you want more info on them, please let me know and I will post it here.
Critical:
Error-ID 41 - Source: Kernel-Power
Minor:
Error-ID 3 - Source: Kernel-EventTracing
Error-ID 6008 - Source: EventLog
 
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wAps

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Feb 23, 2015
7
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4,510


Hello Bossyfins,

I'm not familiar with Prime95, I have downloaded it and let my computer do the "Blend (tests som of everything, lots of RAM tested)" for about 2 hours now.

My CPU cores are now showing temp. like:
Core #0: 100*C
Core #1: 98*C
Core #2: 97*C
Core #3: 94*C

No shutdown or anything, am I running the right test, or would you like for me to try one of the others?
 
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wAps

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Feb 23, 2015
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4,510


I'm not really sure if it's just the standard Intel fan that came with the CPU, but I took a picture of it. I bought the computer assembled and I'm not the biggest computer wiz :)

Edit: I would not say that it's too dusty/dirty, I cleaned it the other day, as I thought that might have been the problem.

Fan.jpg
 
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