Hello everyone,
I have been having Wifi connectivity and speed issues for nearly a year now. Comcast has ran me through the typical hoops. Countless phone calls with tech support, online tech support sessions, and have even had multiple in-house tech representatives. I live in an apartment with three other roommates who have absolutely no tech skills. They are all three your stereotypical college girls and I can only assume, always on a computer watching Netflix while simultaneously using a mobile device to browse Pintrest. They all student teach during the days, so during this time I typically have adequate internet. When all four of us are home in the evenings is when the internet becomes less than adequate. To provide background information in hope of finding a solution, the below list is the current equipment we have installed:
Current Laptop: MacBook Pro OS X Version 10.9.5
Modem/Wireless Gateway: Comcast Provided, Arris tg862g
Router: Third party, modem in bridge mode, Linksys E2000
Est. Connected Devices: 8-10
The issue we have is when all roommates are home, it becomes difficult to connect to our network, when connected, speeds are slow and we are periodically kicked off. When we try to connect, my MacBook will prompt me to enter the network password even though I have instructed my computer to remember the network. (this only occurs in the evenings; when 2-4 people are home).
I am not a technology whiz but I am also not an idiot. I understand that running multiple devices, streaming videos, can cause this issue. Being that my roommates are illiterate in technology, I am trying to find a solution, if at all, to my issue. Given the above circumstance, are there any recommendations or can someone please break down our current situation mathematically so I can hopefully provide some sense to my roommates as to why they cannot all be watching Netflix at the same time?
I would like to add that at any given time in the evenings, our connected devices could max out at: (6) phones, (4) computers streaming netflix or browsing, (1) Chromecast.
I have been having Wifi connectivity and speed issues for nearly a year now. Comcast has ran me through the typical hoops. Countless phone calls with tech support, online tech support sessions, and have even had multiple in-house tech representatives. I live in an apartment with three other roommates who have absolutely no tech skills. They are all three your stereotypical college girls and I can only assume, always on a computer watching Netflix while simultaneously using a mobile device to browse Pintrest. They all student teach during the days, so during this time I typically have adequate internet. When all four of us are home in the evenings is when the internet becomes less than adequate. To provide background information in hope of finding a solution, the below list is the current equipment we have installed:
Current Laptop: MacBook Pro OS X Version 10.9.5
Modem/Wireless Gateway: Comcast Provided, Arris tg862g
Router: Third party, modem in bridge mode, Linksys E2000
Est. Connected Devices: 8-10
The issue we have is when all roommates are home, it becomes difficult to connect to our network, when connected, speeds are slow and we are periodically kicked off. When we try to connect, my MacBook will prompt me to enter the network password even though I have instructed my computer to remember the network. (this only occurs in the evenings; when 2-4 people are home).
I am not a technology whiz but I am also not an idiot. I understand that running multiple devices, streaming videos, can cause this issue. Being that my roommates are illiterate in technology, I am trying to find a solution, if at all, to my issue. Given the above circumstance, are there any recommendations or can someone please break down our current situation mathematically so I can hopefully provide some sense to my roommates as to why they cannot all be watching Netflix at the same time?
I would like to add that at any given time in the evenings, our connected devices could max out at: (6) phones, (4) computers streaming netflix or browsing, (1) Chromecast.
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