Samsung Smart TV won't connect to internet...

derivative97

Reputable
Feb 24, 2015
1
0
4,510
Hi all... long time reader, first time poster.

I've had a Samsung Smart TV (UH46EH5300) for about 1.5 years. No problems with it ever... it works with a wired or wireless connection.

Today when I came home it said it couldn't connect to the internet. It connects to my wireless router (Netgear Nighthawk) fine, but it won't go all the way through to the internet. I just used it last night too.

I've plugged my Ethernet cable into the back just in case it is the router, but I still get the same error message. I've tried power cycling, restarting everything, disabling my firewall on my computer (I have Avast).

My other devices work fine both wired/wireless...

Any ideas?
 

mrbobh5344

Reputable
Feb 25, 2015
1
0
4,510


 

jimbMiami

Reputable
Feb 25, 2015
4
0
4,510
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Good news? It's global. Not your tv
Bad News? Samsung will not admit it. "Engineers are aware" with no details.
Quick news search shows one site with a work around, pointing the DNS to some IP in Europe. Try at your own risk.
Had my case escalated, now they will not even tell me if/how I will be notified of the fix, just "Please check after some time"