Computer completely freeze with my brand new GTX 750 Ti

daynwsowulf

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Feb 25, 2015
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Hello everyone from Tom's Hardware, today I joined this amazing community to ask you smart people to help me find a solution for the most annoying and frustrating problem I have ever found in my life with a computer. Please read how it all began:

I have a 6 months old PC, I just bought a brand new GTX 750 Ti SC from EVGA for a graphics upgrade, my old GPU was GTX 550 Ti.

I was all excited and happy when It arrived, then I opened my PC, removed the old GPU (GTX 550 Ti) and placed the beautiful new GPU (GTX 750 Ti) started up my PC, then after some minutes the Driver has stopped working like every few minutes, then I completely re-installed the NVidia Driver, then rebooted and made a clean install. For some time, It seemed to be working well, then another monstrous problem attacked me from nowhere, the computer randomly freezes (Completely) all the time, the Hard Disk Drive LED usage indicator turns off, the sound keeps looping (Very annoying) and I can't do anything but force shut down (which makes me cry). I've tried many, many, many things I even asked for god's help. Well here is a list of what I've tried so far:

- Completely re-instaledl NVidia Driver [Didn't work]
- Removed NVidia 3D Vision Plugin [Still Didn't work]
- Removed NVidia HD Audio driver [As expected, didn't work]
- Ran a memory check for errors. [Nope, no error's found]
- Ran a memory check with one stick on the board. [As expected, did not work]
- Ran a check disk for error's [As I was guessing, no error's found]
- Cleaned the hardware, fans, memory, PCI slots, pretty much everything [Sadly, didn't work]
- Checked temps: GPU Max: 52c CPU Max: 58c [Looks like good temps, no problems here]
- Checked PSU requirements, it requires 20a on the 12v rail, my PSU has 36a on the 12v rail.
- Increased fan speed to 80% on the GPU [DID NOT WORK]
I have no overclock, everything on my computer is at stock speeds, except for the GPU that is overclocked by default.

There is one thing you should know, I removed this new GPU and placed the old GTX 550 Ti, booted and surprisingly everything, everything was fine! No freezes, no driver issues, no mess!

Right now I'm hopeless, please guys help me find a solution or at least find out what is causing this problems, I really want to play games on good graphics, this old GPU is fine, but I want to use my GTX 750 Ti which is a lot better :'c . If you have a suggestion, please, please tell me here.

Thank a lot for coming here, that's a long text and I'm sorry but I had to say what I needed to say, I'm desperate! :( Really thanks.

Oh by the way my specs:
Windows 8.1 Pro
AMD A10 7850K Stock clock speed.
6GB Corsair RAM 1600 MHz
GeForce GTX 750 Ti SC from EVGA
500w 80Plus bronze Corsair CX500 PSU
720GB HDD

 
Solution
Hi and welcome to the community its always nice to have new people, The drivers seem corrupt put in your old GPU than download this http://www.tune-up.com/ run and let it scan your pc and after wards i want you to restart and than download http://www.guru3d.com/files-get/display-driver-uninstaller-download,1.html run it and follow the instructions (dont update when it tells you) and if asks you to go safemode click yes and once you get there itll open up by its self, than click clean and shut down once its done put the new GPU in and connect all the wires
Hi and welcome to the community its always nice to have new people, The drivers seem corrupt put in your old GPU than download this http://www.tune-up.com/ run and let it scan your pc and after wards i want you to restart and than download http://www.guru3d.com/files-get/display-driver-uninstaller-download,1.html run it and follow the instructions (dont update when it tells you) and if asks you to go safemode click yes and once you get there itll open up by its self, than click clean and shut down once its done put the new GPU in and connect all the wires
 
Solution

daynwsowulf

Reputable
Feb 25, 2015
39
1
4,540


Thank you so much for coming by and taking your time to help me, c: I'll follow your steps, then I'll see if it fixed the issue. Again thanks. :D

 


No problem
 

daynwsowulf

Reputable
Feb 25, 2015
39
1
4,540
So I've done all your steps, I completely removed the driver and cleaned the disk, placed the GTX 750 Ti and now I am downloading again the NVidia Driver from the website. Once I finish I'll test it in games and see if it will freeze the PC again. I wanted to ask you something, I was looking on the BIOS menu and I saw an option on "North Bridge configuration", and I saw "Set primary VGA adapter" and it's set to: "PCI Express" so should I set it to "PCI" instead of "PCI Express" because this GPU is a PCI 3.0 model and my motherboard is a PCI 2.0 model, in the box says that this GPU should work on PCI 2.0 motherboard. What do you think?
 

daynwsowulf

Reputable
Feb 25, 2015
39
1
4,540


Well the driver no longer crashes, that's a good thing, but the computer still freezes :/ I'll try to go on that BIOS menu and change the "Primary graphics adapter" from "PCI Express" to "PCI" only, and then hope that will work. Thanks for the help. c:
 


alright and see if that helps
 

daynwsowulf

Reputable
Feb 25, 2015
39
1
4,540




Aww :( It frozen a few minutes ago, but I notice that it takes longer to freeze, I 'm starting to think that my GPU is defective. :/
 


yeah try returning the card,