I have a laptop with Windows 7 32-bit installed on it. Basically, when I installed Chrome and Mozilla, I got bunch of programs and toolbars installed as well. Whenever I deleted those, my internet would stop working. I'd usually do a system restore and internet would work again but last night I deleted those programs again AND disable some toolbars which caused my internet to stop working again. I tried system restore but I couldn't restore to a day before so right now I'm stuck with no internet connection. I tried doing restore from different restore points but it wouldn't work. I also tried to set up a restore point but that wouldn't work either. It also says that laptop is connected to the network but I have no acces. Please help!!
Connected to wireless network but cannot acces internet
- Thread starter ante96
- Start date
Solution
Calculagator
Admirable
- Nov 18, 2014
- 2,508
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Neither chrome nor mozilla include "programs and toolbars". If you got extra stuff when you installed them, then you must have installed modified versions. I would expect whatever the source of these extra unwanted programs to be malicious. You are right to suspect them in disrupting your internet. They could by spying on you to steal sensitive information or redirecting your internet to serve you extra adds.
If I were in your position, I would back up all important documents to an external drive and reinstall windows. You can certainly fix your immediate problem by doing less: anyone who knows their way around windows networking could probably fix your issue pretty quickly by looking at your settings, but I would never trust a system such as you describe to be free from malicious software until it was wiped clean.
If I were in your position, I would back up all important documents to an external drive and reinstall windows. You can certainly fix your immediate problem by doing less: anyone who knows their way around windows networking could probably fix your issue pretty quickly by looking at your settings, but I would never trust a system such as you describe to be free from malicious software until it was wiped clean.
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