New modem/router just purchased! Am I bottlenecking my speed??

Zoombaga

Reputable
Feb 26, 2015
13
0
4,510
Hey there everyone!

I just purchases a Motorola SURFboard SB6141 and a LInksys AC1200+.
My g/f and DO NOT use wireless and only have 2 pcs hardwired in besides our phones.

My question is should I have purchased a better router/modem? My ping has been outrageous lately and all we do is watch twitch and game online. I understand we are getting throttled by our isp but could the problem be our gears isnt up to par?

My isp is Comcast and I have the blast package that averages about:

Ping: 10-30
Down: pay for up to 60mbs usually get about 40... -___-
UP:10-12mbs

Any suggestions would be much appreciated!!!
 
Solution
That cable modem is fine, I've used many of them on 60+ Mbps connections and never had an issue. Talk to Comcast, but first get some documentation on your speeds with pingtest.net and speedtest.net to throw at them.

You can also try a direct computer to cable modem connection and run those two tests to insure that your router is not an issue, which I would not expect.

RealBeast

Titan
Moderator
That cable modem is fine, I've used many of them on 60+ Mbps connections and never had an issue. Talk to Comcast, but first get some documentation on your speeds with pingtest.net and speedtest.net to throw at them.

You can also try a direct computer to cable modem connection and run those two tests to insure that your router is not an issue, which I would not expect.
 
Solution