Win 7 cannot list files on usb drive from within office 2007 0r 2010

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nharmon

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Feb 28, 2015
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I can easily display files on my usb drive from file explorer. And word or excel files open properly. However, when I try to open them (cntrl+o) from within word or excel 2007 or (upgraded to 2010), the drive only lists top level
folders on the left. Files or folders are not displayed on the right. Even changing type to *.* (all files) does not help. Problem does not happen on internal hard drives. If I can't see the files or folders on the right on the USB
drive, I cannot open any.
 
Solution
Phillip Corcoran
You might have the preview pane hidden in the file-open dialog box. Click the square, white icon at top-right to unhide it.
Now double-click a folder in the left-pane and it's contents should appear in the right-pane.
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nharmon

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Feb 28, 2015
2
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4,510
Thanks but that's not it. As I said, when I open files from within word or excel, they all appear properly if the files are on my C: drive or D: drive as these are internal drives. So my "preview pane" is set correctly. Its only when I direct the FILE OPEN dialog to a USB thumb drive that the files
disappear. Very strange. I see all the folders on the left, even the sub folders under the folders - however all the folders are empty.
I thought it may be a permissions problem or a file attribute problem, but all files appear and work ok when I open the USB drive using
"computer" or "my computer" which is the "windows explorer" not from within word or excel.
 
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