You've probably seen it 100 times. Or more. Freezing Issues

Turks8806 · Mar 1, 2015

Hello all,

First off Im new, so I dont really know where to put this. After countless hours of searching for an answer, and multiple websites, I find myself back here. Here is whats up.

My computer is freezing usually when playing games, but sometimes it does it when just reading a webpage or even just sitting idle. When I mean freeze I mean FREEZE, does nothing, no BSoD, no weird noises, nothin, just whatever is on the screen is there. No Control Alt Delete no nothin, nada, zip.

I dont believe the issue is overheating because my case has 7 fans in it and their all cleaned regularly. I have installed all updates to all the hardware that is available and still have this issue. I had a "OEM" copy of windows installed on the computer at one point in time but recently upgraded because it was freezing then too. So, with that being said, here are my specs.

Operating System
Windows 7 Home Premium 64-bit SP1

CPU
AMD Phenom II X4 955
Deneb 45nm Technology

RAM
4.00GB Dual-Channel DDR3 @ 534MHz (7-7-7-16)

Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 770-C45 (MS-7599) (CPU 1)

Graphics
Acer V193W (1440x900@60Hz)
1024MB ATI Radeon HD 4600 Series (MSI)

Storage
931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)

I have new Ram http://www.newegg.com/Product/Product.aspx?Item=N82E16820231568

and a new Video Card http://www.newegg.com/Product/Product.aspx?Item=N82E16814127769

coming tomorrow that I am going to put in because quite frankly my current card is old and just isnt cutting it anymore. What I need to know is what else to do? I just need to find out why my computer is freezing at random. I've done the furmark burn in test and Ive done the memory tests, grant it, the mem test only lasted about 20 minutes before the computer froze, but as I said before, it can be sitting here idle for a half hour or 2 hours and when I go to get on it its frozen.

scout_03 · Mar 1, 2015

what is your psu name and model could you try another one to see if system freeze .

Turks8806 · Mar 1, 2015

scout_03 :

My PSU is an Antec EA-550 Platinum 80+

also, what do you want me to run another of?

scout_03 · Mar 2, 2015

this to see if the psu hold the full load without issue . also this antec have to pci-e power cable did you try to power the gpu with the other one .

Turks8806 · Mar 2, 2015

scout_03 :

No I havent messed with it. I just got my new ram today and was jacked to find out it wont work because my mobo is 16gb max but 4gb per slot, so i requested an RMA and ordered 4-4gb sticks instead.

As far as the power supply I am not sure what you mean. I dont know jack about the different cables and ends.

scout_03 · Mar 3, 2015

for the gpu this psu have 2 power cable so try with the other cable to power the gpu to see if you still have the same issue .

Turks8806 · Mar 5, 2015

scout_03 :

Well I put my new video card in havent had any freezing problems since. I noticed that the fan on the my original video card was packed full of crap on the one side.

scout_03 · Mar 5, 2015

dust in so fan wont cool gpu and overheath protection came on and cut or freeze .

Turks8806 · Mar 11, 2015

scout_03 :

Well a few days after I put the new card in it started its crap again. I then learned from the BSoD's that my bios is out of date by 6 years and that there have been about 20 something updates for it. However, I am not comfortable at all at tweeking with stuff in the bios. I know if you screw something up the computer is toast.

scout_03 · Mar 12, 2015

if you could only do the bios update to the latest one or try to get it to a shop if your afraid of doing it .

Turks8806 · Mar 12, 2015

scout_03 :

I actually flashed it last night using M-Flash. It was really simple to do and I was quite suprised.

scout_03 · Mar 12, 2015

let us know how it goes after this if you still have issue and how the 270 is in game .

Turks8806 · Mar 14, 2015

scout_03 :

Well I did the bios update and all has been well, (no crashes, no BSoD's no bullcrap). As far as the video card I aint really noticing much of a difference over the original Radeon HD 4670 I had. The hunting game I play I now can turn the multisample anti aliasing and the and the anisotropic filtering all the way with absolutely 0 lag over the little bit of lag I would get with the 4670. I have been playing Tera Rising but I am not able to tell a difference with that game. Maybe its just me though. I now need to figure out why my system is running slower than it was with the more Ram. I went from 4gb of ram to 16 gb and it seems to be running slower than before. Not sure if the Ram is getting the right voltage to it or whats goin on.

scout_03 · Mar 14, 2015

these are cas 9 ram could you tell what speed you see for them using hwinfo main page .

Turks8806 · Mar 14, 2015

scout_03 :

its cas 9 pc3 12800 the max for my motherboard

scout_03 · Mar 14, 2015

they have 9 board with this7599 number so give the ful name and model .

Turks8806 · Mar 14, 2015

scout_03 :

MSI 770-C35 board (I know it says 770-C45 above, they both use same bios)

MS-7599 VER 1.1 is on the board.

Here is my mobo. http://www.msi.com/product/mb/770C35.html#hero-overview

Im not sure of what else you want.

scout_03 · Mar 14, 2015

there are to bios 1.f now so your is the second and they have made there are a few more after your also what speed the system read for ram . the other thing try to disable cool and qiet in the bios to see if system speed up and freeze stop . http://www.msi.com/support/mb/770C35.html#down-bios

Turks8806 · Mar 14, 2015

scout_03 :

Yea I updated the bios a couple days ago and I was rather suprised how simple it was to do. Simply put a usb stick with the new bios on it in and start it up in cmos menu select M-Flash and boom boom its done.

scout_03 · Mar 14, 2015

now time for the update lest us know how it goes .

Turks8806 · Mar 14, 2015

scout_03 :

what do you mean? I already updated the bios

scout_03 · Mar 14, 2015

did you check on microsoft if there is any to do .

Turks8806 · Mar 14, 2015

scout_03 :

Ah. Yea. My systems UTD with microsoft and MSI.

scout_03 · Mar 14, 2015

take a picture of hwinfo from the sensor page and what speed the ram is been report on the main page for each module with the timings and voltages .

You've probably seen it 100 times. Or more. Freezing Issues

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