Cable routiung, Switches and large decrease in intranet, internet speeds.

trickedout

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I have an issue that I've not been able to figure out.

Our network in a nutshell, ISP line is Fiber Optics, coming in to location. ISP fiber box has a 3' Cat5e cable connected to the main router. Main router has about a 55' Cat5e cable running to our (Net-gear =48 port 10/100/1000=1GB switch). From this switch we are running to our server that is acting as the DHCP, & DC. We have about 10 workstations running directly off of the main 48 port switch, and 3 wireless relay stations. All of these workstation speed test good at the top of our internet speed 40Mbps up and down, and are connected at a 1GBps connection to our server.

Now for where I have the issue, we have a 185’ Cat5e cable coming from the main switch to a (Net-gear 24 port=10/100/1000=1GBps switch. The workstations that are directly running off of the 24 port switch are dropping in intranet and internet speed. Our internet speed should be at 40Mbps down and 40Mbps up. But anything after the 24 port switch, like the workstations are running at speeds of 4 to 5Mbps down and up. Also the light on the 24 port switch were the main cate5e line from the main switch plugs in is yellow, telling me its 100Mbps connection not a 1GB connection. This should be a 1GB connection as the every the behind it is a 1GBps network.

Both Switches are new, the 24 port is brand new and replaced a 24 port 10/100Mbps switch. So to make this shorter when I have the 24 port 100Mbps switch in this location and it all worked fine, it was not until I installed the new 24 port 1GBps switch that this issue raised its head. Any Idea’s or help would be appreciated. I also had a lot of trouble getting the new switch to work at first all lights were on where it had plugs into it but none of the workstation would connect or get there a IP-addresses assigned. It was not until a friend of mine pulled the incoming line to the new switch and plugged in an inline 48volt power supply that it jumped started the system. This should not have to be inline this power supple is for powering an ip-cam or wireless relay box should not be needed for an intranet network to run. Any way I unplugged it and we still are up but at the slow speeds and in the main incoming line is still flashing yellow at 100Mbps not Green for 1GBps.

Things I have tried all ready
A. Followed 185 foot cat5e cable looking for hard bends or cuts. Nothing found.
B. Looked to make sure all ends of the cat5e cable were wired in the same pattern and the right way, looks good to me
C. I have pulled the main incoming cable from 24 port switch and ran a speed test and speeds are up at 45 to 50 up and down.
D. I have walked all workstation connected to 24 port switch to check if any are pulling high bandwidth such as p2p software or any other high bandwidth activity , nothing
E. We do have 4 wireless relay boxes running off this 24 port switch and I checked for high bandwidth activity on those ports and it looked good. Also everything is set up the same all
F. the way around the network as it was back when they had the 100Mbps switch in place. And it worked fine. The only change is the new 1GBps switch.
G. Looked into the length of the 185 foot cat5e cable going to 24 port switch and it looks like that is good as well, 293 is the max length for that cable without a repeater.
 
Solution
Is the Netgear box configured to act as a switch, or merely as a router? If a router, it may be slowing all ports down to the speed of the slowest connected device. If you have any 100Mb/s devices attached, you won't get the 1Gb/s throughput. This should NOT be the case; check its configuration.
Is the Netgear box configured to act as a switch, or merely as a router? If a router, it may be slowing all ports down to the speed of the slowest connected device. If you have any 100Mb/s devices attached, you won't get the 1Gb/s throughput. This should NOT be the case; check its configuration.
 
Solution

trickedout

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A. Here is the Netgear switch that I'm using.
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1032944

B. Answer (one): Yes if I put the old 100Mbps switch in and internet speed go up. But intranet speed is at 100Mbps, as it’s only a 100Mbps switch.

C. Answer (two): Yes the workstation they all have a 1Gbps Ethernet card.

D. Answer (three): Yes If I connect a laptop right the 185' cable the speeds are good and this laptop has a 1 GB card and it shows a 1Gbps connection.

E. question (one): as for the configuration of the switch it is configured however the factory set it up. I don't know how to re-configure the switch. How do I reconfigure the switch do I have to get the IP address log into the switch and configure settings that way, or do I need to plug a laptop straight into the switch?
I do now know the problem is in the new switch, but I’m thinking the odds are more in favor of the switch configuration, more than the switch is DOA?
 
E) Your switch is an unmanaged switch, there is nothing to configure. They thought you had a high end netgear switch that was a managed switch like a Cisco one is.


From everything you are telling the switch sounds like it is not auto-negotiating and that it is in half duplex mode (meaning it can only send or receive not both at the same time).
One thing you can try that sometimes works is to use a crossover cable on the 185' line going into the switch.

Do you have any Linux pcs on that 24 port switch? Windows will not let you see if it is full or half duplex (you can manually change it but you cant view it). Linux on the other hand can easily output it to you in terminal.


I had a 16 port pro-safe that had the same problem with auto-negotiate.
Fortunately they have lifetime warranty on them
 

trickedout

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Ok here is where I'm at with this issue. I went to best buy, and they sent me a new switch. I just tried unplugging the 100mb switch and plugging in the 1 GB switch. How I did this was I connected all the cables to the 16 out of 24 port on the switch, before I plugged in the power to it I main sure all cable were in and snapped. That is how the instructions read for the install. But this time it did the same thing it did with the old 24 port. None of the workstations were issued IP addresses and had no connection to network or internet.
Then, I went to the modem and main router to reset them at the same time. Then, I reset the main 48 port switch, nothing fixed at this point, no IP address, no internet connection but we did have network connection going. I tried the command line and ran IP release/renew, to no avail. I have been installing switches for a few years and never had this issue. He'll most of the time I can replace an unmanaged switch within an active network without shutting any part of network down, and it’ll work fine.
What am I doing wrong here? I know it’s not the switch anymore as this is the second with same problem. Do I have to shut down the whole network then install new switch and reboot network?
Sorry for the typing mistakes at work and spit this out in about 45 seconds. Thanks for the help thus far.