Physical Trauma and overheating CPU (cooled by Corsair H100i)

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jamilkowski

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Mar 3, 2015
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I shipped my computer with UPS. They took care of the packaging and stuck a big fragile label on the box. The computer arrived with broken case and shattered pieces of plastic everywhere. Miraculously it runs well, with one exception:

The cpu, which is cooled by Corsair H100i, overheats when I'm gaming. It crashed on me after about 10 minutes, so I restarted, launched the game, alt-tabbed and checked the temperature. I found two of the cores with 88 c. I exited the game. When idle the temperatures are stable around 50 c for all four cores. Previously they used to be around 36-38 c.

I noticed that the back exhaust fan is not running anymore. Not sure if that could make such a big difference. I want to check whether the water cooling system is running as it should. I have next to no idea how to do that.

Any tips are greatly appreciated.
 
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Alectfenrir

Alectfenrir

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Jun 26, 2014
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Typical UPS :p

I would check for the metal bracket of the cooler on the back of the motherboard to see if its positioned properly check your H100i manual to see the proper alignment of the metal bracket! Most people make this mistake therefore the CPU isn't cooled properly which causes overheating.
 
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jamilkowski

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Mar 3, 2015
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I've discovered another problem:

I have two GTX 770 video cards, but only one of them is recognized. After closer inspection I found the SLI bridge disconnected and thrown in some isolated corner inside the case. I plugged it back, but still the second GPU is not recognized. It looks like it is powered alright (its fans turn on). I made sure it is plugged in correctly in its slot, and it is. But still, not recognized by the computer.

I should have asked around before trusting UPS with this equipment. At least I would have understood that it is wise to remove GPUs and hard drives before shipping a computer.

Your help is very much appreciated as my expertise is very much limited.
 
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jamilkowski

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Mar 3, 2015
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But...the good news is that the second video card is fine. I interchanged the two and nothing changed. So it must be something with the motherboard. I have no idea what to check next.

Edit: Maybe the SLI bridge is damaged?
 
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jamilkowski

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Mar 3, 2015
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Sorry for the multiple posts. Maybe I should start a new thread about the second problem, but both are related. To recap:

After getting physically manhandled, my computer seems to have sustained some damage. I'm now very concerned about the motherboard. The SLI bridge was disconnected after the incident. A secondary PCIE could be damaged, since NVIDIA doesn't detect the second video card anymore, and I tried switching the two cards and both seem to work on the primary PCIE.

Should I just realize that the motherboard is permentantly damaged and look for a replacement? Or can you suggest something else?

I really appreciate any advice I could get.
 
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