Cannot get internet connection after using VPN, but can get connection through VPN & WIFI

getee

Honorable
Sep 27, 2013
9
0
10,510
Hi to all who view this, I used my VPN for a few hours to download a few things, after I disconnected it I was then unable to get an internet connection using Google or Firefox, but I can get a connection to Google or Firefox if I reconnect to the VPN or connect my PC to the modem via WIFI. I have been using the VPN for a few months now with no problems. I did do a full virus scan using AVG & eliminated all found threats of which only minor ones appeared and restarted the PC afterwards. I use Express VPN as my VPN provider, my modem is a Sagemcom F@st3864 Optus P/N 253552136, MB is Asus Rampage extreme VI, Operating System: Windows 8.1 Pro 64-bit. Connected devices are 1 PC, Samsung TV, occasionally a Sumsung tablet via WIFI & a Qnap NAS. If you need anymore info please don't hesitate to ask, also I am not sure if this is relevant or not but to access my NAS device I have had to disconnect my firewall in AVG When ever I want to access the NAS as I cannot get access otherwise even though it is allowed on the firewall listings for both AVG and windows, for this reason I only turn on the NAS whenever I want to transfer something onto it or off of it due to this problem and I do not access the internet during this time.

Kind regards to all.
 

getee

Honorable
Sep 27, 2013
9
0
10,510
Hi, thanks for your suggestion, with my very limited ability I did what you have said, I could not detect a problem but run a diagnostic and it said that the IP was configured properly but the DNS server is not responding, how do I go about fixing that?

Thank you for your help so far and for any further advice.