Power Surge now windows stuck at startup

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K

KBIS

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Oct 28, 2014
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Hello all, please forgive me if this isn't posted in the right section of the forum but I am frantically looking for some help with an issue I've been trying to resolve for hours now. i've googled and tried things but nothing I try seems to work.

I have Windows 7 Genuine copy.
Basically I kept having a power surge like everytime I turned my computer on because I needed to use it at the time so basically it happened and I turned on my computer each time and the darn power would keep going out just my luck every single time I thought it was fine. My computer suffered about just under 10 shutdowns and one of them happened like 2 times at the starting windows part. At this point I started my computer and I remember it asking me to pick a drive or something the CD DVD or SATA one but I tried both of them now and they still don't work.
Anyways when I start it it goes fine but it hangs at Starting Windows for so long. Like I really sat there and like half an hour later it moved to a black screen with the mouse there that I could move and went slowly to prompt me to login. I did, a few minutes later black screen again SLOWLY starting and my desktop taskbar came like 10 minutes later, then 5 minutes later my desktop background.. And basically I couldn't wait anymore and shut it down. This time I tried safe mode and it worked. It was fine because i wanted to system restore so I did that, went back to February 25th/15 and now it still does the same thing and on TOP OF THAT safe mode doesn't work and just takes me to a black screen with the mouse. Pressing shift 5 times in safe mode works and I see sticky keys turn on or off but CTRL ALT DEL won't work.
Still takes like 1 hour to get to the desktop normal mode and doesn't even load properly.
I tried safety mode with networking but it gets stuck at the last one avgidseh.sys
Read tha AVG trial 2015 was the problem so I went to remove it through safety mode and it won't work. At this point I don't know what to do, what is the issue and what can I do?

Someone please help me!

Ive tried unplugging and hard resetting
Removing all cables and such except for monitor since I can see with it just fine.
Tried booting through SATA and I have genuine Windows 7 by the way.
Tried system restore and safety mode which don't work anymore
Windows did run a repair but it got stuck even after trying to repair. I didn't have the patience to wait to check if it would start after each reset but I gave them all a fair time to boot and it never worked.


I do;
Have a backup of my computer 3 months ago on an external harddrive.
I do have the W7 CD but really don't want to reformat :/
Did have a graphics card which I removed 4 months ago. Now it works with the onboard default G33/31M graphics or something. Intel.
Have it plugged into a surge protector which is plugged into another surge protector(is this safe?)
I mean those long bulky things that have 6 slots available or whichever depending how big they are.

Thank you! I'd very much appreciate it.
 
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RaDiKaL_

RaDiKaL_

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Apr 17, 2006
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Such slowness during boot is usually caused by a failing HDD, those many shutdowns you suffered are very likely the reason for your OS HDD to get damaged, so its time to get a new HDD and of course a fresh install on it.

However the power surge issue must first be solved unless that's stopped already, if so it could have been some instability in your power grid, otherwise either your PSU is failing badly or you're having some serious electrical issue in your house, see if connecting your PC to another wall socket fixes the problem.
 
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Darkbreeze

Darkbreeze

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Unless ALL the power in the house went out, every time, then the power isn't going out each time your start the computer. It's a lot more likely that your power supply has failed or is failing. Replace the power supply with a Tier 3 or higher unit.

PSU Tier list: http://www.tomshardware.com/forum/id-1804779/power-supply-unit-tier-list.html

You'll be wasting your time trying to solve your issues until you do.
 
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K

KBIS

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Oct 28, 2014
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Okay so let us say my HD is damaged, does reformatting fix this problem and reinstalling Windows OS? How would I go about moving my genuine copy of Windows 7 to a new harddrive if I really needed to?
Yes I am 100% sure my power went down. The whole house. It happens frequently when theres a snow storm or ice storm :/ I believe its the whole neighbourhood too. What should I do buy one of those APC protectors?
 
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westom

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Back up a minute. Computer powers off because AC mains power is lost? Power is never contronlled by a Hard drive. One might blame the color of house paint for no heat from a furnace. Too many of your 'suspects' are accused using same reasoning.

Does the computer just stop working or does it power off? Power from a PSU is controlled by a power controller. Why is a power controller powering off the power supply? Hard drive, Windows, and surge protectors have no relevance to that question. BTW, daisy chaining surge protectors accomplishes nothing useful and is a human safety issue.

Two choices. Either start replacing good computer parts until a defect is removed. Called shotgunning. Or request instructions and obtain / borrow a meter to obtain some critical numbers. Useful replies here can only happen if numbers from those instructions are provided.

Based upon what was posted, every reply can only be "it could be" or "it might be" or 'try doing". IOW speculation. Then parts are replaced using shotgunning. If a computer is powring off, then numbers from a meter are needed before anyone can say anything accurate.

Even a power supply tester cannot define a good power supply. That tester can only report some defects in a power supply. Defects that typically create your symptoms are not identified by a power supply tester. Requested instruction and a meter can identify that type of PSU defect or other reasons for your symptoms

What can also make a hard drive act as if defective? Problem with some other component in the power system. Marginal power problems from a PSU or other power system part can cause everything else to become intermittent.

One final point. If you had a surge, then you have defective hardware. The computer does not boot. Surges do not cause periodic power offs. But low voltage can. If suffering a low voltage, then incandescent bulbs are also dimming to less than 40% intensity. If light bulbs are not dimming that much, then your voltage is ideal for all computers. Move on to other more likely suspects. Surges are irrelelvant to any of your symptoms since your computer does power on.
 
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K

KBIS

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Oct 28, 2014
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You were absolutely right about me saying this and that about it not working and letting myself think it SHOULD be that and it COULD be that but I was just generalizing my idea so you guys could have something to work with. I appreciate your help and everyone elses but I think I fixed it.
Sorry maybe I'm handicapped at electical jargon but when I mean power surge I basically meant that my power would literally cut off for a quick second in my whole house. I did however notice that the luminescent light I had did seem to dim down a little sometimes before cutting off which is probably what you were talking about however just not incandescent bulb.
When you said the AC thing I got confused. But by APC I meant the company those power bar batteries that keep your electronics working with stored energy after a power cuts off. Are those needed or no?
Thank you for the information on the daisy linking. What if I have no space for everything, what should I be doing?

Anyways as to the fix it just happened to boot into safe mode on its own and worked. Changed the resolution followed some steps and uninstalled AVG by following this to activate Windows Uninstaller while in safe mode.
http://www.sevenforums.com/tutorials/117840-uninstall-remove-software-safe-mode.html

After that I was able to boot up normally but still in February 25th, mind you.

Also, by shotgunning are you taking out main parts and replacing them with other ones to see what the problem could be? Wouldn't that risk some of the replacements depending on what the situation is. Like blow out some other things in the process?

Also what kind of power meter are we talking here? I haven't really done any of that in my entire life so I'm newbie at this lol.

 
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westom

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UPS does nothing for hardware. It means unsaved data can be saved. And it eliminates the inconvenience of having to reboot after each AC power flicker. It is only temporary and 'dirty' power for blackouts.

Periodic crashes are best solved by first confirming a computer's foundation is stable. And so a recommendation of using a meter (digital volt meter) as found in most every big box hardware store, Radio Shack, Walmart (for maybe $14), or even Harbor Freight (maybe $5).

Shotgunning is a repair technique used by many who have no idea how hardware works. On a theory that one defective part, when replaced, will immediately cure all. Unfortunately shotgunning makes changes that can complicate the problem. Sometimes only cures symtpoms. And does not teach some simple concepts that result in a better informed consumer.

The fact that you eliminated things causing a minor decrease in power consumption is a reason to suspect the power system. It is more than just a power supply. And, if defective (marginal) can cause all sorts of unrelated and confusing symptoms. Best is to establish that 'system' integrity before moving on to other suspects.

More useful information may be in the system 'event' logs. Windows identifies defects, records the event in its log, then works around the defect. So that a solution can be implemented later Also examine those logs.

Daisy chaining any power strips is considered unsafe. Daisy chaining multiple protector strips does nothing better than one strip. And since surges occur maybe once every seven years, then it should not have your current attention. Better is to connect directly to a wall receptacle. Solve one problems at a time.

Finally, the sytem restore to 28 Feb - did it certainly cure something? IOW you may have also had malware if it would never boot before and now boots every time.
 
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