Windows Explorer.exe won't activate on startup...it takes 20-30 minuets to activate

Petersarus

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Aug 2, 2013
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10,510
Every time I boot up I can get to the log in window/page - I will log in without a problem but then explorer.exe decides that it doesn't want to work properly and I get a black screen however after 20 ish minuets explorer decides it's ready to run and works. The catch is that I can still see my mouse pointer and with some fandangling I can get the task manager to come up (Ctrl+alt+delete) and restart windows explorer.ece (now this works however It is quite annoying to have to do it every time)
I don't know if it matters but This device is a Toshiba Laptop which was running Windows 7 but was updated to 8.1

I don't have any of the operating/software discs anymore I moved recently and lost them in the move :(

*****Things that I've already tried that didn't work*****
Going into Regedit to run as admin to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" - Value Data only had explorer.exe in it. closed down and restarted.

Then tried going into safemode and running "sfc /scannow" through cmd.exe & got "windows resource protection found corrupt files but were unable to fix some of them. Details are included in the CBS.log win\logs\cbs\cbs.log. For support offline servicing scenarios"...
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Again any help/insight would be awesome - This is really annoying and i'd rather not take it to a "PC repair" place for them to tell me it'll be 100+ bucks to "fix" it
 
Solution
Try power cycling the machine. Unplug it, or if it's a laptop, remove the battery.

This issue is often caused by fast boot. I typically shut down fast boot because I see this issue so often.

Petersarus

Honorable
Aug 2, 2013
15
0
10,510


So I tried cycling through power which resulted in a No change... :/
 

Petersarus

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Aug 2, 2013
15
0
10,510
ok well I don't have that option to change/deactivate/disable the security software - it's set to "automatic" and won't allow me to change it (in safemode and running as admin...) - any other option?
 
Launch Msconfig and uncheck all startup programs. Restart. See if that helps. If not, lauch MS config again and uncheck all the services. If its not happening in safe mode, then one of those programs is causing the issue. Process of elimination will tell us which one.
 

Petersarus

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Aug 2, 2013
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10,510
Victory - after unchecking all of the "stopped" programs from the msconfig tab of services it went directly to the desktop after logging in - granted I now have to determin the program that is causing it to not run - though now I have 149 program services to go through to see whether or not the problem happens again - also what should I do when I discover the problem? (How should I go about removing it, if that's the right thing to say... Idk?)
 

Petersarus

Honorable
Aug 2, 2013
15
0
10,510
New update I've unchecked everything and then went through it in safe mode Re checking things and everything ran perfectly in safe mode so now I'm attempting to run it without safe mode so we'll see?