HI, MY DEVICE SHOWS UP IN DEVICE MANAGER & DISK MANGEMENT.BUT iN DISK MANAGEMENT ,THE DISK PARTITION SHOWS DISK1 UNKNOWN NOT I

shrnayan

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Mar 5, 2015
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HI, MY DEVICE SHOWS UP IN DEVICE MANAGER & DISK MANGEMENT.BUT iN DISK MANAGEMENT ,THE DISK PARTITION SHOWS DISK1 UNKNOWN NOT INITIALIZED. I TRIED TO UPDATE DRIVER AND IT SHOWS UP TO DATE INFORMATION.WHEN I USED DLGDIAG FOR WINDOWS FROM WESTERN DIGITAL ,IT SHOWS PASS RESULT IN QUICK N EXTENDED SCAN BUT IN WRITE ZERO,IT SAYS DELETE PARTITION ERROR N STOPS. I FOLLOWED ALL THE SUGGESTIONS GIVEN IN THE FORUM BUT COULDN'T SUCCEED. I EVEN TRIED CHANGING CABLES.CAN U PLZ HELP ME WITH THIS.
 
Hey there, shrnayan!

Sorry to see you struggle with your WD hard drive.
I believe you'd need to initialize it first, then partition and format it in order to use it.
Here are a couple of links from our knowledge base that will walk you through the steps of these procedures.
How to initialize your drive: http://products.wdc.com/support/kb.ashx?id=Rmxbln
How to partition and format it: http://products.wdc.com/support/kb.ashx?id=FEXQod

Follow those steps and let me know how it goes!
SuperSoph_WD
 

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