I have a relatively new 3TB Toshiba USB 3.0 external disk drive. The drive came with backup software from NTI which was working very well. I few months ago the "free" NTI software no longer recognized a Toshiba disk drive, a requirement for the software to run and thus no more backups. After reviewing properties for the drive the NTI support folks informed me the drive should be recognized as a USB disk drive and not as it is now a SCSI disk drive. Somewhere along the way the recognition of this drive by the operating system (Win 7 64) changed from USB to SCSI. Normally this would not matter to me but I rather like the NTI backup software (and the price) and would prefer to keep using it if I can get the drive back to "USB".
USB 3.0 External drive is now recognized as a SCSI disk drive
- Thread starter rslander
- Start date
Solution
backoffmanImascientist
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- Feb 15, 2015
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Does this USB port perhaps use a Marvell controller? What's your Mobo? Try plugging it in to a different USB port, especially one on a different controller than that port is; your mobo should list who is on which.
Backoffman...
Thank you for the response. I have an ASUS P9X79 LE Mobo. I am not certain if I properly discovered the answer to your question regarding controllers but in the BIOS setup there are listed two USB controllers both of which are Asmedia. I did move the Toshiba drive to a USB 2.0 port and sure enough the drive is now recognized as a simple USB drive. The strange thing is I have always had this drive attached to same 3.0 port and at some point (by my actions or BIOS updates or what) the system changed how it views this and another USB drive (which is not the issue here.)
The NTI backup software is back recognizing a "valid" Toshiba drive although now I am relegated to using a USB 2.0 throughput for backups. That being said thank you very much for the help & the solution!
backoffmanImascientist
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- Feb 15, 2015
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A pleasure to help, though I think I just backed in to that one
Been dealing with screwy things like that a lot the past twenty years though, lol!TRENDING THREADS
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