Where and How to get Faster Internet Where I Live

TomtheBomb

Reputable
Jan 24, 2015
13
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4,510
Greetings. I currently have Verizon DSL 3.1-7 Mbps Download Speeds, and 768 Kbps upload speeds DSL plan. Upon doing multiple speed tests at various hours of day on various wired and wireless devices, I average around 6.5 Mbps download speeds, 740 Kbps upload speeds and a ping around 40-60. Therefore, I am definitely getting the speeds that I am paying for. I even had a Verizon tech last week replace some of my older lines. However, this internet plan is still much too slow for my needs. I have 4 gaming PC's in my home that are usually being used at all times between 1:00 PM and 3:00 AM by their various owners within my home. I also have 2 I Pads, a work laptop, and a Smart TV using WIFI throughout the day. Between the continual large file downloads, large file uploads, intensive online gaming, online work schedules, online schooling, and video streaming going on all at once, my internet plan is buckling under the pressure.
I live in an upper middle class suburban community 35-40 minutes east of Pittsburgh PA. My zip-code is 15135. I have done an incredible amount of research in regards to what internet options are available in my area; however, I am disappointed with the results I have found. Firstly, I have the best Verizon DSL plan my area offers. FIOS is not available where I live. CenturyLink and Time Warner Cable are also not available where I live. HugesNet Satellite offers speeds comparable to what I currently have. EarthLink also only offers speeds comparable to what I already have. Basically, my internet options seem to boil down to staying with Verizon and the plan I currently have, or switch to Comcast XFINITY Cable internet. I see that I am eligible in my area for Comcast XFINITY's 105 Mbps Download Speed Cable Plan. However, I am hesitant to switch from Verizon DSL to Comcast Cable. I have heard horror stories regarding Comcast Cable from friends and the like where the internet goes down randomly, sometimes for days while Comcast works on the lines. Unfortunately, as my career depends upon the internet and individuals within my home are enrolled in online schooling, this would be unacceptable. In all reality, how quality and reliable is Comcast Cable in relation to Verizon DSL? While I definitely need an increase in speed, I don't want to sacrifice reliability for speed. Therefore, what course of action should I follow at the moment regarding my internet choices and are there any options that I am possibly overlooking?
 
Be happy you even have 2 options. All ISP tend to have issues now and then. This is why a business accounts have service level agreements in them. I know many of the ones the company I work for has they guarantee 4 hr response times 24x7x365 with penalties if they do not have it fixed within certain periods of time. Pretty much you pay more your get more.

You could I suppose keep the verizon as a backup if the comcast would fail if you really have a critical business need. You likely have cell broadband coverage, you could always just pay the huge cost per byte if you would lose the main internet.