New system freezing up constantly. Please help.

Database121 · Mar 7, 2015

Ok. So I have spent the last three days trying to get a system I put together to work right and it just refuses to and I have gotten to my wits end. The system is constantly freezing forcing a manual restart and the issues has only been getting worse. I have done everything I can think of. I have changed the hard drive, reloaded windows multiple time even changed the gpu and still can't get it to work right. It's freezing so bad an so quickly now on the two most recent attempt to reload/reset windows 8 it locked up before the process could even finish. I am starting to think it's either the motherboard or the PSU. Both of which are non negotiable for the way I planned the build. But here is hoping maybe you guys have some other ideas. Here is the full parts list.

Athlon x4 860k
Asrock A88X-ITX+
XFX R9 285
Silverstone NT-06 cup cooler
Crucial Ballistix 1600 RAM 8 gb
Seagate 1 tb HDD
Silverstone 450w SFX psu
SUGO SG05 case (power supply came with the case)

I know that this rig really pushes the limits on the psu but the research I did seemed to show that at least in theory it should have been up to the job. Maybe I didn't research hard enough. This is also my first time building a computer which isn't helping.

MasterDell · Mar 7, 2015

It is mostly likely your PSU. Although it should be able to handle it. It may be over heating or faulty all together.

Aristotelian · Mar 7, 2015

Could be faulty memory stick. Try to replace with a known working stick. I would think the PSU should be OK at least to get into Windows. Something to rule out before investing

If you can get into Windows, see if you can find any crash logs that might explain what's going on.

MasterDell · Mar 7, 2015

Aristotelian :

Better suggestion for memory would be to use one stick at a time.

Aristotelian · Mar 7, 2015

MasterDell :

I thought he has only one 8GB stick. If he has 2X4GB, then yes.

Database121 · Mar 8, 2015

I am using 2 4gb sticks. Trying one stick at a time now. Hopefully this fixes it. If it doesn't is there anyway for me to test the PSU to see if that is the issues?

Aristotelian · Mar 8, 2015

If you are able to boot up and get into Windows I am guessing the PSU is OK. I would guess freezing is more likely due to memory or video driver.

MasterDell · Mar 8, 2015

Aristotelian :

Not true at all. A PSU is most likely to fail either A. Right away or B. When the load begins to increase. Booting to Windows doesn't take much power at all, so it isn't that much of a test. You can check to see if the fans are working by using the paper click method:

http://www.wikihow.com/Check-a-Power-Supply

Database121 · Mar 8, 2015

Well at one point I had prime95 and furmark running at the same time. I kept that going for over 30min. I feel like having both the CPU and GPU at 100% for that long would have cause the PSU to fail if it was going to. I have ordered new memory to see if that will solve the issue.

MasterDell · Mar 8, 2015

It's not the memory.. Okay I think I am done here

I am unfollowing the thread

Mysticking32 · Mar 8, 2015

What error are you getting? Go into windows event logs and tell me the error. It sounds like it's kernel event power 41. But right off the bat I can tell you it's because the psu does not have enough wattage. You need a much higher wattage than that for that gpu.

If the error you are getting is kernel event 41 then that confirms it.

MasterDell · Mar 9, 2015

Mysticking32 :

GPU only requires a 500W PSU. And wattage doesn't matter.. The amps on the 12v rail does. That PSU has 36A on the 12v which is way more than enough. I still think it is the PSU though.

Mysticking32 · Mar 9, 2015

MasterDell :

Mysticking32 :

GPU only requires a 500W PSU. And wattage doesn't matter.. The amps on the 12v rail does. That PSU has 36A on the 12v which is way more than enough. I still think it is the PSU though.

In the op it states he only has a 450 watt psu. Hence me saying it's not enough lol

MasterDell · Mar 9, 2015

Mysticking32 :

MasterDell :

In the op it states he only has a 450 watt psu. Hence me saying it's not enough lol

Enough for the GPU? No.. You can't tell if a PSU is powerful enough for a GPU by looking at the watts. It doesn't work like that.

Mysticking32 · Mar 9, 2015

MasterDell :

Not trying to argue here. Just waiting on him to tell the error he's getting. If it's kernel event power 41 then I'm just saying it's either psu is not powerful enough. Which is what I think it isn't or the psu is faulty.

Right now the only option I see from reading this thread, is that the op has ordered new ram. Just trying to give a different perspective.

Having owned many amd cards, they are much more power hungry. So it could very well be the psu.

MasterDell · Mar 9, 2015

It isn't the memory. I know that for a fact if he has used them in 1x4gb to test for a faulty one.

Database121 · Mar 9, 2015

So, I did go look at the system event log and sure enough there are 23 kernel power 41 events. Looks like it is the power supply. I am going to go ahead and order a new one. probably the Silverstone 600w SFX just in case the PSU wattage does have something to do with the issue. I will probably still tinker with the memory a bit. But at this point don't really have any reason to believe that's the issue.

Mysticking32 · Mar 9, 2015

Database121 :

yeah that's what I figured. New power supply should solve those problems. Let us know how it goes.

Database121 · Mar 10, 2015

So. I replaced the power supply with a silverstone 600w gold unit. System still freezes. I even double checked the memory just in case.

MasterDell · Mar 10, 2015

Database121 :

Wtf.. Wait so you changed the HDD, the PSU, memory, GPU and reinstalled windows...................................?

Really really weird. Just out of curiosity, clear the CMOS, after that I would have to say it is the motherboard. Super small chance it is the 860k.

http://www3.intel.com/cd/channel/reseller/emea/eng/membership/411560.htm

Database121 · Mar 10, 2015

I never did change the ram. After you directed me to the kernel error I thought that was it so I cancelled the order.

Database121 · Mar 10, 2015

Ok. So clearing the CMOS didn't work either.

MasterDell · Mar 11, 2015

I didn't say anything about the Kernel error

.

And you have tried using the sticks separately, correct?

Aristotelian · Mar 11, 2015

I did a google search on your graphics card and found multiple forum threads about a freezing issue. I am not sure what the resolution is.

MasterDell · Mar 11, 2015

Aristotelian :

Yes, but were those issues caused when gaming?

New system freezing up constantly. Please help.

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