Computer does not recognize ram (ACER ASPIRE E5-571) (4GB+2GB)

AMDRazer

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Feb 28, 2015
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Hi,
I have an Acer Aspire E5-571.
It has a 4G stick of ram in there already, and I took the whole thing apart to add one stick of 2gb ram in the only other slot it had.

The computer BIOS seems to not recognize, but CPU-Z does, and I am confused.
a3324h1vz

Help is appreciated.
Thanks, AMDRazer
 

AMDRazer

Honorable
Feb 28, 2015
187
0
10,710


CPU-z still says that there is 6 GB of ram tho
 

AMDRazer

Honorable
Feb 28, 2015
187
0
10,710


CPU-Z says there is 6
BIOS says there is 4
Windows says there is 4

I cant use the extra 2
Whats going on here