internet connection problem on a windows 8 laptop

Solution
Try using system restore to go back to a date before the problem occured.

Have you done any changes or installed any programs lately?

Also be sure to run a virus/malware scan.

If you don't have it, the free program Malwarebytes from Malwarebytes.org is a great program to have and use regularly.

Lavelle Adderley

Reputable
Mar 8, 2015
3
0
4,510

no there aren't any parental controls set up on the router i had no problems with this in the past but a few days ago when i opened my web browser to visit a site it says web page unavailable even though i am seeing a connection present
 

g90814

Honorable
Apr 11, 2013
1,382
1
11,960
Try using system restore to go back to a date before the problem occured.

Have you done any changes or installed any programs lately?

Also be sure to run a virus/malware scan.

If you don't have it, the free program Malwarebytes from Malwarebytes.org is a great program to have and use regularly.
 
Solution

Lavelle Adderley

Reputable
Mar 8, 2015
3
0
4,510

i ran the system restore to a previous date and now its working perfectly thank you for your help it is greatly appreciated