Help! High end system (GTX 770) performing very poorly!

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jamessteinfeldt

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Nov 26, 2011
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My computer is severely underperforming when it comes to graphics. I get very low FPS in the games I play and when I run 3D Mark benchmark my computer scores about 30% of what identical systems score. I'm at my wits end with this and I've been trying to fix it for months. I'd be super grateful if anyone can help point me in the right direction.

Troubleshooting I've done so far:

  • Reformatted my pc and reinstalled Windows
    Reinstalled and updated drivers
    Updated firmware for motherboard and video card
    Had Asus completely replace my graphics card
    Reset CMOS on my motherboard
    Returned my motherboard bios to default settings
    Tried to force my videocard to pci-e 3.0 in bios (also 2.0 just to see if that helped)
    Replaced my power supply with a new higher wattage PSU
    Plugged my computer in to a different outlet instead of into a surge protector
    Cleaned my computer out thoroughly with a can of compressed air
    Scanned for viruses (and found none, also I reformatted like I said earlier)

Some of these things seemed to help, but then I would restart my computer and run 3D mark again and get terrible results. I also put a different video card in my system and it had expected benchmark results (I ran the test 5 times and restarted my pc inbetween, but I'm not 100% convinced that this other card works normally yet). I don't think its a bad video card though because I had the card replaced by Asus.

So what does that leave? It seems like there's a problem with the relationship with this specific video card and mother board (since the other card is seemingly ok, although I'm not 100% sure of that yet). Maybe there's some bios setting I'm not thinking of? Maybe my motherboard is bad?
Thanks for reading, and I'd really appreciate any further guidance!

My specs:
 
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sincreator

sincreator

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What are the temps like on the GTX770 under load? Maybe it's throttling?

When it comes to 3dmark scores you really have to look at the detailed results. Most of the time those higher scores are from overclocking the CPU or GPU, and maybe even both. My system at stock settings in 3dmark11 is only around P11,500 but overclocked on my CPU and GPU I get around P15,000. Big difference from overclocking as you can see. ;)

PS: Sometimes overclock speeds do not report properly in 3dmark as well. It will show stock clock speeds, but really it's not.
 
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jamessteinfeldt

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So something that's strange is that it seems like the longer my computer's been turned on for, the better it performs. I left it turned on all day while I was working and when I came home I ran 3dmark and scored 6120 which is in the range of almost all scores for my card. During this time the card got as hot as 80 degrees celsius. Something else that is strange is that my games start out at a lower fps until I alt tab and then the game runs better. After running 3dmark I played WoW and was getting about 40 fps, then I alt-tabbed back and was getting 60 fps.

I turned my computer off for 10 minutes then ran the test again and scored 3289. WoW runs at about 20fps now, until I alt tab and then it runs at 30 fps. During this time it got as hot as 70 degrees celsius.


Does that information help at all?
 
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jamessteinfeldt

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I didn't benchmark in both slots but my games perform the same in both slots so I didn't bother.
 
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jamessteinfeldt

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So here's some extra information. It seems that if I enter BIOS before starting my machine (even if I don't change a single thing in there), my computer behaves normally. I did this several times and score about 6750 each time. I also run WoW at a solid 60fps without dipping at all if I do this. So, apparently if I enter BIOS every time I startup I'll avoid issues, but there's got to be a reason why this is happening. It would be ideal to not have to do this every time.

EDIT: Maybe its just a coincidence. I left the computer turned off for about 20 minutes and then attempted the BIOS startup thing and it performed poorly again.
 
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WildCard999

WildCard999

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Are your gpu & BIOS drivers all up to date? So it seems your gpu temps are fine as long as they stay under 85C (I believe the max is around 90C). What are your cpu temps? Like sincreator said it sounds like something, either cpu or gpu, is getting too hot and throttling. WoW is actually a pretty cpu intense game so even if your gpu is running cool and the cpu is overheating its going to cause performance issues.
 
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holyrage

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IMO Just Flash the BIOS to a new version and update /re install ALL OF your Drivers

NVIDIA cards usally throttle somewhere around the 100C mark i would keep them bellow 85C for 24/7 usage

if u have an EVGA card their bios makes the card throttle at 87C
 
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