I've been dealing with this problem on my ThinkPad T420s for the past few months. Almost every morning, I'll come back to my laptop with it having crashed and restarted. I've been getting two types of errors, SYSTEM_SERVICE_EXCEPTION and PAGE_FAULT_IN_NONPAGED_AREA.
It will occasionally crash when I'm using the computer, but it's pretty rare. It just idles overnight with nothing strenuous going on and it usually crashes.
I use the laptop in a dock and have it connected to three external monitors. A little before I started having the crashes, I started having trouble with my monitor setup. Basically, I could have two monitors connected at once, but when I connect the third, it would be recognized, disappear, be recognized again, then disappear, etc., and the screens would flash each time as the connections refreshed. Each of the monitors and the outputs work fine on their own and I did have this same setup working for a long time.
I have two Optiquest Q9 monitors, one connected by VGA and the other connected by DisplayPort with a DisplayPort to VGA adapter. The third monitor is an Acer P235H, which is connected by DVI.
Thinking that this problem and the crashes might be caused by the graphics driver, I tried updating them. I tried both the latest driver from nVidia's site as well as the latest driver from Lenovo's site and neither have solved either problem.
Here are the three most recent dump files:
https://app.box.com/s/tgvhx6ar8x64d4bojml86hwweqm34g1w
https://app.box.com/s/5jbsc4buf1si7pmdj5c46p58brnab9ma
https://app.box.com/s/udnmttq0eeva1s6xbkqwvcmgi9atggo1
Here are my computer specs:
Windows 7 Pro x64 SP1 (with current updates)
Core i7-2640m
8GB DDR3 RAM
1GB NVS Quadro 4200m
160GB Intel SSD (I forgot which model)
This installation is from a fresh recovery I performed from my factory discs back in December.
My warranty is good for another 40 days. If this is somehow a hardware problem, I'll be able to take care of it.
What should I try first? I ran sfc /scannow and it said it didn't find any integrity violations.
Thanks!
--James
It will occasionally crash when I'm using the computer, but it's pretty rare. It just idles overnight with nothing strenuous going on and it usually crashes.
I use the laptop in a dock and have it connected to three external monitors. A little before I started having the crashes, I started having trouble with my monitor setup. Basically, I could have two monitors connected at once, but when I connect the third, it would be recognized, disappear, be recognized again, then disappear, etc., and the screens would flash each time as the connections refreshed. Each of the monitors and the outputs work fine on their own and I did have this same setup working for a long time.
I have two Optiquest Q9 monitors, one connected by VGA and the other connected by DisplayPort with a DisplayPort to VGA adapter. The third monitor is an Acer P235H, which is connected by DVI.
Thinking that this problem and the crashes might be caused by the graphics driver, I tried updating them. I tried both the latest driver from nVidia's site as well as the latest driver from Lenovo's site and neither have solved either problem.
Here are the three most recent dump files:
https://app.box.com/s/tgvhx6ar8x64d4bojml86hwweqm34g1w
https://app.box.com/s/5jbsc4buf1si7pmdj5c46p58brnab9ma
https://app.box.com/s/udnmttq0eeva1s6xbkqwvcmgi9atggo1
Here are my computer specs:
Windows 7 Pro x64 SP1 (with current updates)
Core i7-2640m
8GB DDR3 RAM
1GB NVS Quadro 4200m
160GB Intel SSD (I forgot which model)
This installation is from a fresh recovery I performed from my factory discs back in December.
My warranty is good for another 40 days. If this is somehow a hardware problem, I'll be able to take care of it.
What should I try first? I ran sfc /scannow and it said it didn't find any integrity violations.
Thanks!
--James
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