New desktop build. Got some chip smoking. not sure what to do.

MagicZeroX · Mar 11, 2015

Hi all so I finished my third build and everything had been installed correctly and when I plugged the power in. The CLRTC chip started to smoke so I immediately shut it off. I noticed that my video card got unplugged from.the power supply. I plugged it back in but didn't retry turning the power on and its currently unplugged. Build is in the photo link below. All help is appreciated

http://imgur.com/pYI8vjl

clutchc · Mar 11, 2015

That isn't a chip. The CLRTC* is a jumper to reset the BIOS. How can that smoke?
(*Clear Real Time Clock)

i7Baby · Mar 11, 2015

Photo of where its smoking?

MagicZeroX · Mar 11, 2015

i7Baby :

Here's the closest I could get. You can see a little brown under CLRTC. Not sure why it's smoking. Mobo could be defective.

http://imgur.com/F3DTIoL

MagicZeroX · Mar 11, 2015

I have been checking other similar threads and someone told me that it could of been me leaving my GPU unplugged from the PSU accidentally. It could of fried the Mobo. Not sure how correct this could be.

clutchc · Mar 11, 2015

MagicZeroX :

It appears the small black rectangular component just above the blue jumper is fried. I'm not sure what the component is or what it is for. I would contact the retailer for a replacement. If that fails, then contact the manufacturer for an RMA.

MagicZeroX · Mar 11, 2015

clutchc :

MagicZeroX :

It appears the small black rectangular component just above the blue jumper is fried. I'm not sure what the component is or what it is for. I would contact the retailer for a replacement. If that fails, then contact the manufacturer for an RMA.

Thank you. I appreciate the help. I contacted newegg and I'm currently underway getting a replacement mobo.

clutchc · Mar 11, 2015

If you can absorb the initial double cost, what I do when I get a bad board is RMA it for refund and immediately order a new one. Saves turn around time. But takes several days for the 1st charge to be removed from my account.

MagicZeroX · Mar 11, 2015

clutchc :

I'm open to doing this. How long does it usually take.

clutchc · Mar 11, 2015

MagicZeroX :

Like I said, the new board I would order is handled like a new order. I get it in 2-3 days. The refund may take several days (8 -10?) to show up on my checking account as refunded. And being a Premier member, the return shipping is free as is the new board's shipping. Premier members get a bit of a perk on shipping time too.

My only complaint is that my state now charges internet sales tax. Even if it's coming from California half way across the country. Grrr...

MagicZeroX · Mar 11, 2015

clutchc :

MagicZeroX :

Like I said, the new board I would order is handled like a new order. I get it in 2-3 days. The refund may take several days (8 -10?) to show up on my checking account as refunded. And being a Premier member, the return shipping is free as is the new board's shipping. Premier members get a bit of a perk on shipping time too.

My only complaint is that my state now charges internet sales tax. Even if it's coming from California half way across the country. Grrr...

Thanks for all the help. I bought a new one and changed the old one from RMA to a refund. I am sending the old one in tonight. I don't have premier, but I'm considering getting it lol

dlefik2014 · Mar 11, 2015

If you don't me asking, but is that motherboard an M5A97? I just got one of those for a 2nd spare system recently and the pic looks awfully similar to that one. It's been working awesome so far, but it's only been a few days running and seeing this makes me nervous lol.

MagicZeroX · Mar 11, 2015

dlefik2014 :

Yeah man lol.

Thats the exact one. Mine was defective. You should be good to go lol. This was a brand new build.

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New desktop build. Got some chip smoking. not sure what to do.

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