G.Skill 2x4GB DDR3 1600 F3-12800CL7D-8GBXM with Asrock H97 Pro4

guimarca · Mar 12, 2015

Hello,
I have the above mentioned memory (G.Skill F3-12800CL7D-8GBXM) along with the motherboard Asrock H97 Pro4 and an Intel Core-i5 4460. The thing is if I plug both 4GB modules, the computer does not boot and the speaker beeps the memory problem code. If I plug just one in the solt A1 everything goes fine, and doesn't matter which one I plug, always works.

I have tried: updating the BIOS (I have the lastest version), different plugging configurations (slots 1 and 3 dual channel, 1 and 2 single channel, ...), increasing DRAM voltage (1.5V to 1.55V), reset CMOS, and nothing works.

Anyone has this configuration working? What could be the probleme here? Thank you in advance.

quandao93 · Mar 12, 2015

1 ram is fried

quandao93 · Mar 12, 2015

have you tried both by interchanging them? and have you tried manually resetting bios?

quandao93 · Mar 12, 2015

and have you tried dual channeling slot 2 and 4 instead of 1 and 3?

guimarca · Mar 12, 2015

Yes, I have tried to reset CMOS and both modules work individually.

gskill support · Mar 12, 2015

Is that a new motherboard? Do you have other RAM you can test with?

Have you tried A2 B2?

Clearly the RAM is fine if they work individually...

guimarca · Mar 12, 2015

The motherboard and the memory are both brand new. I have tried both channels, and I do not have any other memeory to try. What else can I do?

Tradesman1 · Mar 12, 2015

Have you tried in 1-2 from the CPU? Might have a channel problem with mobo or MC (memory controller)

guimarca · Mar 12, 2015

Yes, I have tested 1-3, 2-4, 1-2, 3-4. Only 1 (alone) works.
Asrock H97 Pro4 is not listed here: http://www.gskill.com/en/product/f3-12800cl7d-8gbxm

Do I have to change it for other model?

Tradesman1 · Mar 12, 2015

If both sticks work individually, but slots 2-3-4 don't work at all it appears to be a mobo problems

guimarca · Mar 12, 2015

That is what i thought. So, even though this exact memory model is not listed as compatible with my mobo, it is in fact compatible right?

quandao93 · Mar 12, 2015

I would either trade for another one or buy a different one and return your current mobo if new.

Tradesman1 · Mar 12, 2015

Yes the RJ X are compatible and should work - and both obviously do individually, if it had been that they worked in slots 1-2 that would indicate their might be a MC issue or something like the CPU cooler was too tight affecting the MC's ability to access both channels, but with nothing happening in slot 2 (which is the A channels second slot, yet slot 1 (A channel lead slot) works, then it appears to be a problem with the mobo slots or traces

guimarca · Mar 12, 2015

Ok, I'll test more carefully what happens with the other slots other than 1. Thank you very much

Tradesman1 · Mar 12, 2015

No worries, keep us updated

guimarca · Mar 12, 2015

Tradesman1 :

Holy mother of god! It was an slightly bended pin of the processor socket! I repaired it with a needle and now it works perfectly, at 1600 and dual channel. Thank you very much, your suggestions got me into the path to solve the problem

Tradesman1 · Mar 12, 2015

Glad it was of help - generally a pin or pins will take out the entire channel it may have been bent at an angle that allowed partial channel access - don't see than very often, anyway glad all is well

G.Skill 2x4GB DDR3 1600 F3-12800CL7D-8GBXM with Asrock H97 Pro4

Reputable

Distinguished

Distinguished

Distinguished

Reputable

Splendid

Reputable

Legenda in Aeternum

Reputable

Legenda in Aeternum

Reputable

Distinguished

Legenda in Aeternum

Reputable

Legenda in Aeternum

Reputable

Legenda in Aeternum

Share this page