Bent pins on motherboard?

StalkerIsComing · Mar 13, 2015

Hello,yesterday I built a new gaming pc.I couldn't get any sound so I installed drivers and stuff,still nothing.Today I took it to the store from where I bought it to have it checked,and the employee there told me that the warranty may not be valid because of some bent pins (?).Such thing can't be true because the pc would boot and I was able to use it,except that the sound wasn't working!After removing the motherboard,I just took the CPU (i5 4690k) out,nothing more.How can they have been bent?

Saberus · Mar 13, 2015

Next time have them show you the bent pins, I honestly do not trust sales employees. And it is surprisingly easy to bend pins in an LGA socket. Even the slightest motion that is not straight up or straight down can cause those tiny pins to twist or bend.

StalkerIsComing · Mar 13, 2015

When I removed the CPU,all the pins where fine,and the sales employee showed it to me.WTF?

Saberus · Mar 13, 2015

Was the board ever out of your sight while in the hands of the employee? Did you put the coverplate back on when you took it back to the store?

StalkerIsComing · Mar 13, 2015

No I didn't because I was not sure how,but he opened the mobo in front of me and after taking a quick look he said there were some pins that had been bent.But I'm sure that none was bent.Maybe some are bent for this reason idk

Saberus · Mar 13, 2015

Without the coverplate, then even the ESD bag can exert enough pressure to bend the pins, even if it's secure in the box.

StalkerIsComing · Mar 14, 2015

Then,SHIT!

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Bent pins on motherboard?

StalkerIsComing

Reputable

Saberus

Distinguished

StalkerIsComing

Reputable

Saberus

Distinguished

StalkerIsComing

Reputable

Saberus

Distinguished

StalkerIsComing

Reputable

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