- Mar 3, 2015
- 31
- 0
- 10,530
My wife bought a new PC the other day with Windows 8. At first her wireless was working perfectly with my Netgear modem. However, whenever I hook up the ethernet cable to give her a better connection, I get the following error message, even though I use the correct user and pass.
http://i.imgur.com/I1Hf2zE.jpg
I must admit, however, that I did hard reset my router because I forgot the user and pass I had set up for my netgear moden (y'know, those web address where you typically type in "admin" and "password" to access your modem). However, I still made sure to keep the user and pass for my internet the same, so I still don't see why we should be getting this error message. And now the wireless on her computer won't connect to my router after doing this hard reset! I REALLY don't want to call Time Warner. I've tried one or two things already with no avail. I'm pretty desperate. P.S. My PC still works perfectly fine with our modem, it's just my wife's PC that has issues.
http://i.imgur.com/I1Hf2zE.jpg
I must admit, however, that I did hard reset my router because I forgot the user and pass I had set up for my netgear moden (y'know, those web address where you typically type in "admin" and "password" to access your modem). However, I still made sure to keep the user and pass for my internet the same, so I still don't see why we should be getting this error message. And now the wireless on her computer won't connect to my router after doing this hard reset! I REALLY don't want to call Time Warner. I've tried one or two things already with no avail. I'm pretty desperate. P.S. My PC still works perfectly fine with our modem, it's just my wife's PC that has issues.
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