Windows Backup won't recognize external hard drive

Erkhm

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Oct 13, 2014
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I'm trying to back up the files in my hard drive so that when I reinstall windows on my SSD, I can just move all the other stuff back onto my HDD. However, the backup program on windows won't detect my external hard drive, even though it is recognized by disk management. How can I make it detectable?
 
Solution
Hey there, Erkhm!

Can you please share what's the status of the external drive in Disk Management? Is it a new one or you have files on it already?
My guess is if it's a new one, it would appear as 'Unallocated' and 'Not Initialized' in Disk Management, so I suggest you take a look at these links that might help you get your external detectable.
Step 1 - How to initialize your drive: http://products.wdc.com/support/kb.ashx?id=SvslXM
Step 2 - How to partition and format it: http://products.wdc.com/support/kb.ashx?id=Pb9yFF

I hope this works! Keep me posted though! :)
SuperSoph_WD
Hey there, Erkhm!

Can you please share what's the status of the external drive in Disk Management? Is it a new one or you have files on it already?
My guess is if it's a new one, it would appear as 'Unallocated' and 'Not Initialized' in Disk Management, so I suggest you take a look at these links that might help you get your external detectable.
Step 1 - How to initialize your drive: http://products.wdc.com/support/kb.ashx?id=SvslXM
Step 2 - How to partition and format it: http://products.wdc.com/support/kb.ashx?id=Pb9yFF

I hope this works! Keep me posted though! :)
SuperSoph_WD
 
Solution

Erkhm

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Oct 13, 2014
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4,530


Thanks, this drive is new, so I'll initialize it.
 

Erkhm

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Oct 13, 2014
30
0
4,530

The link to the initialization tutorial isn't working
 

I'm sorry about that, Erkhm!
Pretty weird, though, because I just opened them.
Anyway, here are the two links once again without shorteners:
How to initialize: http://wdc.custhelp.com/app/answers/detail/a_id/1018
How to partition and format: http://wdc.custhelp.com/app/answers/detail/a_id/3865

Best of luck! :)
SuperSoph_WD