Windows has detected a hard disk problem. HELP!!!

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Superlight2015

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Mar 15, 2015
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I got my PC about 2 years ago, and it was custom built. It has had some problems in the past, but they were all fixed. Last night, a problem showed up saying "Windows has detected a hard disk problem". I backed up all my files onto a external hard disk, and restarted the PC. Then I checked for any disk errors, but as my computer was booting up, it said there were no errors. The message keeps popping up, and I don't know what to do! My hard disk is "Samsung HD502HJ ATA Device".
 
Solution
Darkbreeze
Run Seatools for Windows. Run the short drive self test (DST) and the Long generic. If it fails either test, replace the drive. If it passes, we can move forward from there to checking the OS and file system. Drive brand doesn't matter.

Seatools for Windows: http://www.seagate.com/support/downloads/item/seatools-win-master/

I'd also check the drive cable to make sure it's seated well on both ends. Sometimes the connections build up electrical junk over time. It may also just be a bad cable. I'd try another cable before replacing the drive.
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Darkbreeze

Darkbreeze

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Jun 24, 2014
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Run Seatools for Windows. Run the short drive self test (DST) and the Long generic. If it fails either test, replace the drive. If it passes, we can move forward from there to checking the OS and file system. Drive brand doesn't matter.

Seatools for Windows: http://www.seagate.com/support/downloads/item/seatools-win-master/

I'd also check the drive cable to make sure it's seated well on both ends. Sometimes the connections build up electrical junk over time. It may also just be a bad cable. I'd try another cable before replacing the drive.
 
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Solution
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Superlight2015

Reputable
Mar 15, 2015
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I ran both the scans, but they failed. I then checked if the hard drive is connected properly, and it looked fine. After I had rebooted the PC, I ran the test again, and they failed again. I then ran the tests on my external hard disk, and they worked fine...
 
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Darkbreeze

Darkbreeze

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Jun 24, 2014
80,396
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176,790
Then replace the drive, after swapping the IDE or SATA cable out to see if the cable may be the reason it failed the test. You might also try plugging the drive into a different header on the motherboard, and retest, to see if possibly there is an issue with that particular header.

I'd also go into control panel, device manager, and see if there are any remarked devices that stand out. This might indicate a separate hardware issue that's affecting the storage controller or an issue with the driver for the storage controller itself. This is unlikely, but since hard drives aren't free, I like to make certain something else isn't causing it to fail testing before saying for certain that it could be nothing else.
 
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