Computer crashed while playing game (Skyrim)

Poor Guano · Mar 15, 2015

First of all I would like to apologize for any gramatical errors I made.

My computer crashed when I was playing this game. It happened when there was this blue light rising towards the sky and suddenly the game stopped and green horizontal lines start appearing where the blue light stopped. Then the whole computer just crashed. So I restarted the computer and there was all this green horizontal lines everywhere. I pressed F8 and chooses the startup repair option and apparently it cannot fix the problem. Windows would not boot up and a blue screen appears which says it is dumping physical memory or something. Pls help me fix this problem!

Btw, not a tech savvy person.

SubZeroFlsh · Mar 15, 2015

Do you get the hardware bluescreen or a different bluescreen?

Poor Guano · Mar 15, 2015

SubZeroFlsh :

I believe it is the hardware bluescreen

SubZeroFlsh · Mar 15, 2015

Ok, next we need to determine which piece of hardware or software is causing this issue. The first thing I would do, it if you have your windows 7 disc, put that into your optical drive and validate the files, if that is possible.

Good luck!

Poor Guano · Mar 15, 2015

SubZeroFlsh :

How do I validate the files via the disc?
(Sorry I suck at this)

SubZeroFlsh · Mar 15, 2015

if you have your windows 7 disc, place it in your CD drive and it should open a windows to fix your files. Or it will do an windows update.

Poor Guano · Mar 15, 2015

SubZeroFlsh :

Ok I will see if I can find my disc back. I appreciate your help!

SubZeroFlsh · Mar 15, 2015

No problem, good luck

Poor Guano · Mar 16, 2015

SubZeroFlsh :

Sry for the late reply ( busy working)

Anyways, I tried it and it did not work. It asks me to remove any recent drives or electronics attached to the computer. But it did not attach any new drivers to my computer and startup repair could not fix the problem

SubZeroFlsh · Mar 17, 2015

Next, I would try taking the graphics card out and connecting your display to your motherboard. Understandable if you don't want to take it out, but if you are, and you haven't done it before, don't force anything and take your time. It should be fine.

Also what wattage if your PSU?

Hope this helps and good luck!

Poor Guano · Mar 18, 2015

SubZeroFlsh :

Well I formatted the computer and reinstalled windows and now it can boot without using safe mode. However the screen is still blurry and the green blue lines are still there. Btw, how do I check the wattage of my psu?

How do I connect display with motherboard?

SubZeroFlsh · Mar 18, 2015

To check the PSU voltage it shoud say on the side of it. Does you motherboard have any display port you could use?

Poor Guano · Mar 18, 2015

SubZeroFlsh :

Well I found out what the problem is. The graphic card

SubZeroFlsh · Mar 18, 2015

Ok, do you think you will be able to RMA the GPU?

Poor Guano · Mar 18, 2015

SubZeroFlsh :

No I think not. I guess I will need a new one then

SubZeroFlsh · Mar 19, 2015

If you have a budget I could help you find a card if you would like. I'm glad we found out what the problem was.

Poor Guano · Mar 19, 2015

SubZeroFlsh :

Thanks mate for helping me out

. Been using tht card for 7 years. Anyways, I already got myself a new card already.
Well, thanks again, wouldn't have figured out the problem on my own.

SubZeroFlsh · Mar 20, 2015

Your welcome! Glad I helped

Computer crashed while playing game (Skyrim)

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