Black screen with curser after Win 8.1 update

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malthemail

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Mar 16, 2015
2
0
4,510
Hi I recently was forced to updated to win 8.1 by a popup wins dialog that coudt not be exited in any way , so I installed it, and after it re-booted, I was left with a black screen and my cursor.

I can press Ctrl+Alt+Del and start task manager and open Cmd, and scrome.

Thing that have not worked:

Booting in safe mode
Updating graphics driver
Starting Exsplorer.exe (can't find in task manger either)

This that have somewhat worried:

writing sfc /scannow. But after reboing everything was fine, but the system rebooted by it self, after 30 sec (no dialog) and I was again left with back screen.

Please not I have not made a recovery disk, and I haven't got a install disk or a win 8.1 standby PC.

Please any help woudt be greatly appreciated.

Sorry for my bad English

-Malthemail
 
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vze2hnvz

Reputable
Mar 16, 2015
4
0
4,510
Are you using "Start is Back" or Classic Shell by chance? Finally solved mine after 4 days of trying usb boots of different tools and safe mode driver re-installs. Mine turned out to be a simple fix, just uninstalled Start Is Back, and I'm back to normal.

To access your hard drive, open task manager, click on Start Up tab, right click on a process and choose open file location. At least this will give you some functionality to do some tests, or force to boot to safe mode in the control panel.
 
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