Hey guys !I have a big problem with my computer , the problem is really weird for me.

radickoma · Mar 17, 2015

So my problem is that my comp is randomly freezing , and after i plug in any USB in it , it works again i really dont know what can be the problem , i've been already at service with my comp they hard tested it and no problems ( no hardware problems at all ) , but when i took it to the service my OS was windows 7 64 bit , they tested it and they had a problem with it too , but after that they installed a new test windows and they tested it for 70 hours and nothing , after that i came home i installed a new ( but not original ) windows 8.1 and after 30 minutes the problem appeared. I've tried many things like updating drivers , but i cant even decide what can be the problem , because its really really weird with that usb thing , it doesnt matter if its a normal or 3.0 usb or front panel usb , if i plug in ( for example an external hard disk it starts working , and if it freezes again with my hard disk plugged in , i just plug it out and it works again ) maybe it could be a grounding or a motherboard problem ? i dont really know because the tests doesnt show anything wrong in my computer .

Sorry for my bad english

I really hope you can find out what can be the problem because its really really weird for me , please help

have a nice day !

here are my specs of my computer :
powersupply : Cooler Master Elite Power 600W Black
motherboard : ASUS M5A97 EVO R2.0
cpu : AMD FX 8-Core FX-9590 AM3
memory : 8GB 1600MHz DDR3 RAM Corsair Vengeance 4x2
vga : Sapphire RadeonToxic R9 270X 2GB GDDR5 PCIExpress
ssd : 120GB Kingston SSD SATA3 2,5" HyperX 3K
hdd : 1TB WD 3.5" SATA-III 64MB Red NAS winchester
and the cooler is Corsair H60 liquid ( the new model )
and my bios is up to date , aaaand my comp is really new kinda 5 months old

jonzoo · Mar 17, 2015

Hi there, I'm afraid your computer is shutting down because the mobo cant handle the power requirements of the 9590.
Get an FX 8350

radickoma · Mar 17, 2015

hmm i dont think so coz it was hard tested and nothing came up 0 errors and no shutdowns , but now it just happened again i turned on my comp it stopped working and i plugged in one of my usb devices and whola its working again... no idea but i guess its not the CPU + motherboard problem , but im thinking about a better motherboard

jonzoo · Mar 17, 2015

wait so if you turn on your computer with a usb port occupied the computer works fine?

radickoma · Mar 17, 2015

i turn it off it works after 1 min stops i plug in my usb ( now my external hard disk ) and it stars working , this is why i think this really weird so my computer turns on etc , it stops working after 1 min it stops i plug in my usb stuff and its wokring again

jonzoo · Mar 17, 2015

ok so keep the external HDD plugged in and use the computer, does it still shutdown?

jonzoo · Mar 17, 2015

http://www.asus.com/Motherboards/M5A97_EVO_R20/HelpDesk_CPU/

As you can see your CPU is not supported!

radickoma · Mar 17, 2015

hmmm yes i can see it now so it can be the problem u think ? because when i plug in my external HDD , my computer is working , and its not shutting down at all only stops working , its only freezes no blue screen or no black display nothing only stops working and when i plug in my USB device it starts working again !

jonzoo · Mar 17, 2015

So when you plug in your external HDD and leave it in the computer runs fine without shutting down ?

radickoma · Mar 17, 2015

yes now i just tested it again i put the computer to sleep without my external hdd i turned on again and freeze i plugged in my HDD and now its working and i can plug it out now because after that its working , it happens every time when i turn on my computer

radickoma · Mar 17, 2015

now i just restarted my computer with my external hdd plugged in and no freezing

this is getting interesting

jonzoo · Mar 17, 2015

Keep the computer on for hours see if it shuts down.

radickoma · Mar 17, 2015

i leave my hdd plugged in , and what if its only working like this ? i dont get it

jonzoo · Mar 17, 2015

Also do you have your pciE power connectors connected to your gpu from your psu?

radickoma · Mar 17, 2015

yep i have everything plugged

jonzoo · Mar 17, 2015

Ok great keep it on and running tell me if it turns off.

Jonny

radickoma · Mar 17, 2015

but i needed another pciE cable

jonzoo · Mar 17, 2015

Ok so how many cables do you have plugged into your gpu? you should have your pci-e connectors (6 pin x 2 ) plugged in.

radickoma · Mar 17, 2015

okay ty for the tips i will keep updating this thing

radickoma · Mar 17, 2015

yes i have 2 pci-e connectors plugged in

jonzoo · Mar 17, 2015

ok good, so hows the pc running?

radickoma · Mar 17, 2015

now its ok , im just playing wow right now and 0 problems

jonzoo · Mar 17, 2015

How is your motherboard supporting that cpu, which cpu do you have again?

download http://www.cpuid.com/softwares/cpu-z.html

the purple text saying setup english 32 and 64 bit

radickoma · Mar 17, 2015

i have AMD fx-9590 now its working 0 freezes

radickoma · Mar 17, 2015

AMD® Socket AM3+ for AMD® FX Series CPU up to 8-core

AMD® FX™-Series/Phenom™ II/Athlon™ II/Sempron™ 100 Series Processors (socket AM3+/AM3)
M5A97 LE R2.0 supports AMD® AM3+/AM3 multi-core processors with unique L3 cache and delivers better overclocking capabilities with less power consumption. It features dual-channel DDR3 1866 memory support and accelerates data transfer rate up to 4800MT/s via HyperTransport™ 3.0 based system bus. This motherboard also supports AMD® CPUs in the new 32nm manufacturing process.

Maybe because of this , but i know i should get a better motherboard for this CPU i guess i will

Hey guys !I have a big problem with my computer , the problem is really weird for me.

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