Okay so I deleted some photos a few months back that I need to get back for my company.
I have looked up that I need to use some sort of recovery program BUT none of these programs seem to be able to see my phone when it is hooked up to my PC.
-Yes, I can see that my phone is connected and it shows up in Computer\VS980 4G. (Shows up under Portable Devices)
-I have tried Glarys Undelete / Steller Pheonix / Pandora Recovery. None of these sees the phone.
-I have also tried Recuva, at first it actually found the phone and I could see that it was scanning the phone but after it scanned it showed a blank list and could not find the phone. Now when I try to use Recuva, it is unable to see the phone at all just like all the other apps.
-I have read in a few blogs where people mention I should root the phone first... Any thoughts on this? I honestly would rather not root it if it risks damaging my phone at all.
I have looked up that I need to use some sort of recovery program BUT none of these programs seem to be able to see my phone when it is hooked up to my PC.
-Yes, I can see that my phone is connected and it shows up in Computer\VS980 4G. (Shows up under Portable Devices)
-I have tried Glarys Undelete / Steller Pheonix / Pandora Recovery. None of these sees the phone.
-I have also tried Recuva, at first it actually found the phone and I could see that it was scanning the phone but after it scanned it showed a blank list and could not find the phone. Now when I try to use Recuva, it is unable to see the phone at all just like all the other apps.
-I have read in a few blogs where people mention I should root the phone first... Any thoughts on this? I honestly would rather not root it if it risks damaging my phone at all.