Green screen instead of video during skype calls.
- Thread starter urgh
- Start date
Solution
Darkbreeze
Retired Mod
- Jun 24, 2014
- 80,396
- 7,629
- 176,790
A few things to try here.
Try reinstalling your GPU drivers using the CLEAN method outlined in the drivers section here:
http://www.tomshardware.com/faq/id-2492424/laymans-simple-guide-solving-graphics-card-issues.html
Make sure you have all the current video codecs installed by installing the following codec pack:
http://www.windows8codecs.com/
Broswer settings might also affect video window green screen issues, so try the following. If you don't use internet explorer, most browsers should have a similar setting somewhere or Skype may have a hardware acceleration versus software rendering setting as well:
Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.
Lastly, make sure you have the most recent version of Skype installed. Make sure you uninstall all older Skype versions and reboot before upgrading to the new version for best results.
Try reinstalling your GPU drivers using the CLEAN method outlined in the drivers section here:
http://www.tomshardware.com/faq/id-2492424/laymans-simple-guide-solving-graphics-card-issues.html
Make sure you have all the current video codecs installed by installing the following codec pack:
http://www.windows8codecs.com/
Broswer settings might also affect video window green screen issues, so try the following. If you don't use internet explorer, most browsers should have a similar setting somewhere or Skype may have a hardware acceleration versus software rendering setting as well:
Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.
Lastly, make sure you have the most recent version of Skype installed. Make sure you uninstall all older Skype versions and reboot before upgrading to the new version for best results.
I have absolutely no clue of half of what was said lol...maybe even a third...but I do appreciate your answer...I'm just a 16 year old who was bought a laptop and have no clue about the technology world...Genuinely...So I would be ever so grateful if you could put it in the simplest of terms...Imagine your telling a 4 yr old what do lol
Darkbreeze
Retired Mod
- Jun 24, 2014
- 80,396
- 7,629
- 176,790
Everything there is pretty much self explanatory if you visit the links and follow the instructions. Aside from that, I wouldn't bother telling a 4 year old, they'd probably know more than me these days. Heh.
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