Cannot install graphics driver

Niraj Subedi · Mar 19, 2015

I have recently purchased MSI 760GM-P23 (FX) and I installed windows 8.1 64 bit pro version .
I could not install graphics driver in windows 8.1 but when I changed to windows 7 it automatically installed Graphics driver and resolution also came better than previous . Please help me to solve this problem because I want windows 8.1 support graphics driver .

Sahaj Pal · Mar 19, 2015

What version of windows 8.1 do you have? 32 bit or 64 bit

Hekarizblade · Mar 19, 2015

You must install 64bit or 32bit (it depends what BIT you using) software to make it install

Niraj Subedi · Mar 20, 2015

I am using 64 bit windows 7
I removed windows 8.1 64 bit because graphics driver did not installed there . But it automatically installed in windows 7 .

Hekarizblade · Mar 20, 2015

You still must install the actual driver to run it perfectly because it is came from microsoft driver

Jimmyh88 · Oct 4, 2015

From AMD driver site "AMD Catalyst™ Driver for AMD Radeon™ HD 4000, HD 3000 and HD 2000 Series

After five years of active service, the ATI Radeon™ HD 4000, ATI Radeon™ HD 3000, and ATI Radeon™ HD 2000 Series products reached peak performance optimization on October 15, 2013, and were transitioned to a legacy support lifecycle. No additional driver releases are planned for these products. It is important that PC gamers migrate to a modern AMD Radeon™ graphics card. Customers migrating to a modern GPU can benefit from exciting new features, improved performance, lower power consumption and broad compatibility with the latest PC games.p> "

Link to windows 8 (NOT 8.1) driver

http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064

Jimmyh88 · Oct 4, 2015

There is no Windows 8.1 or windows 10 drivers planned for the on board graphics. I actually e-mailed AMD support and was told this personally.

Jimmyh88 · Oct 5, 2015

Ok after I made this post last night, Things have changed. Earlier today, I was messing with my computer (just browsing the net) and all of a sudden my monitor flickered a couple of times and when it quit the resolution had changed. Nothing I did ... it just changed on its own.

So I went back to device manager and the video adapter was properly listed as ATI Radeon 3000 Graphics card. And instead of the Microsoft basic driver, Here is what was listed when I check SysInfo

Name ATI Radeon 3000 Graphics
PNP Device ID PCI\VEN_1002&DEV_9616&SUBSYS_76411462&REV_00\4&EF7113C&0&2808
Adapter Type ATI display adapter (0x9616), Advanced Micro Devices, Inc. compatible
Adapter Description ATI Radeon 3000 Graphics
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.970.100.9001
INF File oem1.inf (ati2mtag_RS780 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
I/O Port 0x0000D000-0x0000DFFF
Memory Address 0xFEBE0000-0xFEBEFFFF
Memory Address 0xFEA00000-0xFEBFFFFF
IRQ Channel IRQ 4294967293
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6264, 351.50 KB (359,936 bytes), 10/5/2015 5:23 PM)

The Driver is dated 01/13/2015 provided by Advanced Micro Devices Inc. It is digitally signed by Microsoft Windows Hardware Compatibility Publisher.

Where it came from and how it managed to get to my computer is a mystery to me... Maybe an automatic update by Microsoft ...

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Cannot install graphics driver

Niraj Subedi

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Sahaj Pal

Honorable

Hekarizblade

Honorable

Niraj Subedi

Honorable

Hekarizblade

Honorable

Jimmyh88

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Jimmyh88

Reputable

Jimmyh88

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