PC Crashes often playing Intensive Games

LeviKosters

Reputable
Feb 10, 2015
9
0
4,510
[This has been posted before on another board but there's no one that has been able to come up with an answer]

Hi!

My PC has been crashing an awful lot lately. My Windows is up-to-date and I just did a Malware scan. Both GPU's and CPU have been stress tested using Furmark, Unigine Valley and Prime95 with a runtime on 30 minutes on all three programs. PSU has been fine before. No overheating or problems have been detected. No overclocking, SLI is enabled.

It has been doing fine before (about a month or so) but lately I've been getting weird graphical errors in-game (Screenshot included). Far Cry 4 crashes when using fast travel or using the map / pause menu in general. Advanced Warfare shows these spots occasionally / always and will crash after n amount of minutes.

Current Rig:
- Intel Core i7-5930k 3.5GHz 6-Core Processor
- ASRock X99 Extreme4 ATX LGA2011-3 Motherboard
- Crucial 16GB (2*8) DDR4-2133 Memory
- [2x] NVIDIA GeForce GTX 970 4GB Video Card on SLI.
- EVGA 850W 80+ Gold Certified ATX Power Supply
- Crucial MX100 512GB 2.5" Solid State Drive
- Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
- Corsair H100i 77.0CFM Liquid GPU Cooler.
- BenQ RL2455HM 60Hz 24.0" Monitor
- NZXR S340 ATX Mid Tower Case
- Windows 8.1 Professional

When going to the Event Logs panel, this is the error that occurs 99% of the time after my games crash..

Faulting application name: LogonUI.exe, version: 6.3.9600.17415, time stamp: 0x5450541b
Faulting module name: USBKeyCredentialProvider.dll_unloaded, version: 0.0.0.0, time stamp: 0x53d9fa55
Exception code: 0xc0000005
Fault offset: 0x000000000002b4a8
Faulting process id: 0x220
Faulting application start time: 0x01d06329875ef815
Faulting application path: C:\Windows\system32\LogonUI.exe
Faulting module path: USBKeyCredentialProvider.dll
Report Id: d0bddb80-cf1c-11e4-82d1-d050994649e8
Faulting package full name:
Faulting package-relative application ID:

Note: Games that crash often go blackscreen or stop responding, but the sound keeps playing. The computer also stays responsive (I can go CTRL ALT DEL and open task manager, but I can only see my Windows bar. Other apps are unresponsive on screen but I can maximize, minimize and close said programs (Skype, Spotify, GeForce Experience).

Screenshot of Advanced Warfare:
RhyYYYk.png
 
Solution
ASRock has a program called A-Tuning that can malfunction and cause super high CPU spikes most likely causing your CPU to crash. Upon restart or shutdown, it throws the error in the event log that you see indicating that it had a problem.

Uninstall A-Tuning, let me know if the problem re-occurs :)

cirdecus

Distinguished
ASRock has a program called A-Tuning that can malfunction and cause super high CPU spikes most likely causing your CPU to crash. Upon restart or shutdown, it throws the error in the event log that you see indicating that it had a problem.

Uninstall A-Tuning, let me know if the problem re-occurs :)
 
Solution