My new system keeps crashing when gaming

panzram · Mar 21, 2015

My new system keeps crashing when gaming. I have had one Blue screen and the rest, the game closes and goes straight to desktop.

My system:

OS: Win 7 Ultimate 64Bit
Mobo: Gigabyte z97x - Gaming 3
CPU: Intel Pentium G3258 @ 3.2Ghz
RAM: Kingston 4GB DDR 3
GPU: EVGA GTX 750Ti SC
PSU: Cooler Master V550s

This is what i get when i use WhoCrashed. Sometime it happens within a few minutes, sometimes it can happen after 30mine to and hour. Games Played - H1Z1, Dayz (I got the blue screen) & Simcity.

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 20/03/2015 23:26:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032015-29016-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x3758B)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800574858B, 0xFFFFF8800723E3B8, 0xFFFFF8800723DC20)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Fri 20/03/2015 23:26:21 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x3758B)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8800574858B, 0xFFFFF8800723E3B8, 0xFFFFF8800723DC20)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 19/03/2015 15:39:18 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031915-42884-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x13B480)
Bugcheck code: 0x116 (0xFFFFFA8004B254E0, 0xFFFFF88004DF5480, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 347.88
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 347.88
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.88 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Sat 14/03/2015 20:23:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031415-25303-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x13E978)
Bugcheck code: 0x116 (0xFFFFFA8003AD44E0, 0xFFFFF88004DC6978, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 347.88
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 347.88
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.88 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

Any help would be appreciated

CDdude55 · Mar 21, 2015

What are you system temps looking like? Also run memtest and see if it could possible be a memory issue.

tman1 · Mar 21, 2015

Video card could be defective as many report the problem goes away after replacing theirs, but you can try the suggestions at http://nzgeek.org/blog/dxgmms1-sys-crash-blue-screen-of-death/

panzram · Mar 21, 2015

My temps seem fine. Idle CPU 25-30c load ive never went above 50c (have an alert on). GPU Idle 25c gaming, i dont know.

I tried to go into simcity there to test the temps on the GPU, I got blue screen and the report is this......

On Sat 21/03/2015 23:56:12 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032115-37143-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000320190D, 0xFFFFF8800C96A640, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Edit: Just doing a stress test on cpu and gpu (Temp - RealTemp & GPUTemp)

RaDiKaL_ · Mar 21, 2015

Test your RAM with memtest86 as CDdude55 suggested, random crashes are usually by a faulty RAM module, otherwise could be indeed some driver/software issue or less likely but possible a faulty PSU.

panzram · Mar 21, 2015

RaDiKaL_ :

I have ran MemTest86,

Time: 2:51:46 AddrMode: 64-bit Pass 4/4 Errors: 1
>Test: 9 Addr: 84BD8030 Expected: 14A7F814 Actual: 14A7F874 CPU: 0

# Tests Passed: 39/40 (97%)
Lowest Error Address: 0x84BD8030 (2123MB)
Highest Error Address: 0x84BD8030 (2123MB)
Bits in Error Mask: 0000000000000067
Bits in Error - Total: 5 Min: 0 Max: 5 Avg: 5
Max Contiguous Errors: 1

I ran stress tests aswell using Intel XTU

CPU: Max 66c
GPU: Max 45c
Blue Screen when running Memory Test

Should I RMA my RAM stick?

It only seems to crash at load or gaming, everything else seems fine

Mysticking32 · Mar 21, 2015

Go into windows event log and tell me which error you're getting. Sounds like display driver has stopped responding.

Try reinstalling your video card drivers and downloading the newest ones. See if that fixes your problem.

panzram · Mar 22, 2015

Mysticking32 :

The errors is get in WEL -

Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Windows\Minidump\032215-26800-01.dmp
C:\Users\Davie\AppData\Local\Temp\WER-93335-0.sysdata.xml
C:\Users\Davie\AppData\Local\Temp\WERDA3.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0d8f0d96

Analysis symbol:
Rechecking for solution: 0
Report Id: 032215-26800-01

---------------------------------------------------------------------------------------------------

Fault bucket X64_0x50_ANALYSIS_INCONCLUSIVE, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:

Attached files:
C:\Windows\Minidump\032215-30154-01.dmp
C:\Users\Davie\AppData\Local\Temp\WER-93335-0.sysdata.xml
C:\Users\Davie\AppData\Local\Temp\WERF6BC.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0d8f0d77

Analysis symbol: X64_0x50_ANALYSIS_INCONCLUSIVE
Rechecking for solution: 0
Report Id: 032215-30154-01

-------------------------------------------------

This is what i get in WhoCrashed:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 22/03/2015 04:10:39 GMT your computer crashed
crash dump file: C:\Windows\Minidump\032215-30154-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
Bugcheck code: 0x50 (0x77207048, 0x0, 0x771EE672, 0x8)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 22/03/2015 04:10:39 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0x77207048, 0x0, 0x771EE672, 0x8)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

---------------------------------------------------

I think it is something to do with software/drivers. I was able to game perfectly fine Thursday, Infact I was gaming pretty much all day. The crashes seemed to start yesterday. I plan to change my HDD, I think I will do that tomorrow and see if a fresh install fixes things. Would you recommend upgrading to Windows 8.1?

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My new system keeps crashing when gaming

panzram

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tman1

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panzram

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RaDiKaL_

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panzram

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Mysticking32

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panzram

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