Solved

Realtek HD audio problem, sound cutting out [SERIOUS HELP NEEDED]

So I have a turtle beach px22 headset. When you select the turtle beach headset as standard audio utility, the sound cuts out when the sound is very suttle, so you have to set the realtek digital audio a standard, the problem is, when I select realtek digital audio as standard, I hear no sound at all. How do I fix this?

(sorry for my bad english)
5 answers Last reply Best Answer
More about realtek audio problem sound cutting needed
  1. That headset has lots of connection options.

    Does it show up as a USB sound card when just USB is connected?

    How do you have it setup and can we get a copy if your playback and recording tabs in your operating system.

    The headset also has a 4 conductor 3.5mm trrs jack and not all computers work with this, but as long as you are using the included amp that should not be an issue.
  2. nukemaster said:
    That headset has lots of connection options.

    Does it show up as a USB sound card when just USB is connected?

    How do you have it setup and can we get a copy if your playback and recording tabs in your operating system.

    The headset also has a 4 conductor 3.5mm trrs jack and not all computers work with this, but as long as you are using the included amp that should not be an issue.


    http://s16.postimg.org/k6a1ndu9x/audio.png

    There you go, sorry for it being in dutch. when I select the realtek HD as standard, no sound comes out of my headphones.

    Don't know about the usb thing, how do I check that?
  3. Best answer
    I think the one you have selected right now is the USB portion of the headset.

    It has a built in amp/dac and all that stuff.

    So that is the settings that cuts out at lower volumes?

    The reason the realtek does not play on the headset is because it is connected to jacks on the case for normal headsets(you may be able to plug the headset directly into the front GREEN jack on your system, but the mic may not work). The also have adapters to allow these 4 connector TRRS sets to be used with the normal green/pink jacks on computer, but this would bypass the amp with its full set of controls.

    You should also be able to have the usb and 3.5mm back on the computers green jack(again the TRRS is my only concern as it works with some and not with others.). With that setup you may be able to use the realtek output, but not the digital ones because the 3.5mm jack in this case is analog(second down in your image(front green port) or the top one for the back green plug).
  4. nukemaster said:
    I think the one you have selected right now is the USB portion of the headset.

    It has a built in amp/dac and all that stuff.

    So that is the settings that cuts out at lower volumes?

    The reason the realtek does not play on the headset is because it is connected to jacks on the case for normal headsets(you may be able to plug the headset directly into the front GREEN jack on your system, but the mic may not work). The also have adapters to allow these 4 connector TRRS sets to be used with the normal green/pink jacks on computer, but this would bypass the amp with its full set of controls.

    You should also be able to have the usb and 3.5mm back on the computers green jack(again the TRRS is my only concern as it works with some and not with others.). With that setup you may be able to use the realtek output, but not the digital ones because the 3.5mm jack in this case is analog(second down in your image(front green port) or the top one for the back green plug).


    It worked! It motherfucking worked! You sir, are awesome. 10 cookies to you!

    For real though, many thanks! This has been bothering me for months!
  5. glad you got it working.
Ask a new question

Read More

Realtek CPUs Standard Gaming Headsets Digital Audio