Acer E1-572G - ATI R5 M240 graphics card issue

ciglabrick

Reputable
Mar 22, 2015
2
0
4,510
Hello,

I am experiencing an issue with the graphics card and wish to determine whether this is a software or a hardware issue.
System: Win7 64x, Intel i3 4010U + ATI R5 M240 1GB graphics card.

Installed latest Intel drivers (yes, installed them first), then latest ATI from the AMD website (amd-catalyst-omega-14.12-with-dotnet45-win7-64bit), as the latest AMD drivers on the Acer website would not even start CCC - gave an error "Catalyst control center cannot be started. There are currently no settings that can be configured using".

The system is running fine when on integrated graphics, but when the dedicated one is powered up the display driver starts crashing and graphics corrupt.

See screenshots while testing in Passmark Performance test.

http://imgur.com/UsHXkr5
http://imgur.com/mDWCS3A
http://imgur.com/E3S96BV

Passmark is indeed running on the AMD card, as the test results are labeled as "AMD R200 card", not Intel HD.

I have tried installing older driver versions, Acer ones, AMD website ones, modded ones, issue always persists.
Cleaned up drivers with DDU before switching as well.

Please advise.
 

ciglabrick

Reputable
Mar 22, 2015
2
0
4,510
Btw, this is a brand new machine, purchased this week, so the described problems are present since the beginning.

Just to provide some additional info, tested also in Trackmania - screen flikcers, random pixels, white squares and similar shapes are appearing all over the screen, runs for a while and then the display driver stops responding.

3dMark 11 crashes within a sec of starting the 1st test and display driver stops responding.

Running Windows experience index assessment results in the blue screen.

None of the above occur when Intel HD is in charge after I disable the Max Performance in CCC, all woks fine but with lower FPS naturally.

Tried Win 8.1 as well, same issues.

Am I missing something, or can we rule this as a hardware issue?