new rig froze while playing, hard booted, no display now

samro87

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Mar 23, 2015
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HELP! My cousin was trying out the new rig I assembled playing heroes of newerth. The rig was 3 hours old from being built and windows 8.1 installed. The computer suddenly froze, ctrl+alt+del didnt work so I hard booted it. After turning it on, my monitor no longer detects any display. I have an ASUS r9 270x 4gb card. CPU is fx-8350 not overclocked, corsair h100i cooler, 16gb of ram.
 

Jcomptech

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Aug 11, 2014
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I would assume GPU. Since there is no signal on the monitor, that could be the case. Probably by overheating. Does everything turn on besides the monitor? If so, then the GPU may be the culprit. Shutdown the computer and wait a while. Then come back, turn on the computer, and see if the it shows any signal on the monitor.
 

samro87

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Mar 23, 2015
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I didn't notice any overheating when I tried hovering my hand around the graphics card at the time it froze but it could be. I called asus and they told me it could be my motherboard. All parts are new items that just arrived today. I couldn't believe any of this.
 

Jcomptech

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Aug 11, 2014
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Download HWMonitor when you get the display running and see what the temperature is when playing a game. Check the temps of the GPU and see if they are >60*C
 

samro87

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Mar 23, 2015
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I just bought the same video card and tested it on my rig. I still doesn't work. Now I am wondering what could be wrong. Is it the motherboard? I also tried swapping out the RAM sticks to another channel still didnt do anything :(
 

Jcomptech

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Aug 11, 2014
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You tested your cousin's GPU on your rig as well? Please clarify

You could try the power supply as well.
 

samro87

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Mar 23, 2015
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I am talking about my own rig. My cousin was just using my rig at the time this happened. I have a 750watt gold+ rated PSU and I think it is running alright. I also removed power from my drives to prevent corrupting from always testing if it turns on or not. My BIOS has the hard drives as the priority boot. So this could really be anything. motherboard/RAM/CPU//PSU?

 

samro87

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Mar 23, 2015
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I have brought the rig to microcenter. After 2 days of servicing, they concluded that it was the motherboard and CPU that was defective. Either the CPU fried the Mobo or the Mobo fried the CPU, they don't know.