Hello guys,
as the title suggests, my 1TB WD MyPassport Ultra seems to have developed some connection issues after a short drop (max half a metre/1'7").
When I connect it to my PC I get the usual Win 7 connection sound but it doesn't show up in Win Explorer.
In the task bar however I can "safely disconnect" the drive. When I access 'devices and printers' in the control panel I can see the WD and can access the properties where it is displayed as working flawlessly.
I can also see it in the device manager under drives where it also seems to have no problems.
The disk management does not display it as working, it only shows it as an unknown not initialised HDD. Initialisation does not work and I also don't really know what that does or means.
I tried to listen to the sounds the HDD makes and they seem to be quite normal. I don't have klicking or scratching sounds but a rather smooth spinning sound. I however can't really hear any head movement compared to other harddrives I subsequently listened to.
Something weird is that it irregularly (every 5 minutes or so) stops with a beep and then starts spinning again.
I cannot access any data as it doesn't show up in Win Explorer. WD lifeguard diagnostics does not recognise the drive and Recuva doesn't help either.
Any suggestions as to what might be wrong? Would open up the case and looking at the USB 3.0 connectors help? Would the freezer thing help?
My priorities are data recovery and not necessarily getting the thing fully working again.
Appreciate your help
as the title suggests, my 1TB WD MyPassport Ultra seems to have developed some connection issues after a short drop (max half a metre/1'7").
When I connect it to my PC I get the usual Win 7 connection sound but it doesn't show up in Win Explorer.
In the task bar however I can "safely disconnect" the drive. When I access 'devices and printers' in the control panel I can see the WD and can access the properties where it is displayed as working flawlessly.
I can also see it in the device manager under drives where it also seems to have no problems.
The disk management does not display it as working, it only shows it as an unknown not initialised HDD. Initialisation does not work and I also don't really know what that does or means.
I tried to listen to the sounds the HDD makes and they seem to be quite normal. I don't have klicking or scratching sounds but a rather smooth spinning sound. I however can't really hear any head movement compared to other harddrives I subsequently listened to.
Something weird is that it irregularly (every 5 minutes or so) stops with a beep and then starts spinning again.
I cannot access any data as it doesn't show up in Win Explorer. WD lifeguard diagnostics does not recognise the drive and Recuva doesn't help either.
Any suggestions as to what might be wrong? Would open up the case and looking at the USB 3.0 connectors help? Would the freezer thing help?
My priorities are data recovery and not necessarily getting the thing fully working again.
Appreciate your help
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